The How To's are designed to help walk through step by step some of the common functions within RDP. Not all scenarios are covered in the How To's. Please contact RDP Support with questions.

Accounting

• Add Transaction Code

Activities

• Activity Tickets
• Create or Configure Activities
• Direct Cost Activity

Credit Cards

• Alternate Merchant ID

Front Desk

• Cancel Reservation
• Check-In Reservations
• Check-Out Reservations
• Convert Payments to Other Currencies
• Post Charges
• Refund Forfeit Deposit or Cancellation Fee
• Refund Security Deposit
• Release Authorizations
• Reverse Room Charge
• Take Payments

Groups

• Adjust Group Blocks
• Attach Reservation to Group
• Correct Offset to Wrong Transaction
• Group Reservations
• Group Payments
• Re-Open Group Balance Forward Statements
• Rooming List
• Small Group Reservations with Leader Only (No Master)

Guests

• Block Guests - Do Not Rent
• Export Guest History - Including E-mail Addresses

Housekeeping

• Create Boards/Schedule
• Schedule Recurring Cleans

IRM.Net

• Advance Purchase Rate
• Base Rate on IRM.Net
• Block Dates
• Brochure Requests
• Cancel Reservations on IRM.Net
• Configure Map Links
• Email Opt Out
• Interactive Map
• Promo Codes
• Translate IRM.Net into Other Languages

Night Audit

• Export GL
• Reset Availability

Owners

• Adjust Owner Revenue
• Configure Recurring Charges
• Configure Res Related Charges
• Owner 1099's
• Post Pooled Charges
• Re-Open Owner Statements
• Transfer Ownership of Room

Rates

• Configure Seasons Table-C3
• Add Rate Sets
• Change Rate Sets
• Copy Rate Sets
• Delete Rate Sets
• Room Only Rate Plans
• Components
• Daily Package
• Discount Rate Plans
• Best Available Rate
• Rate Plan Pattern
• Long Term Rates
• Rate Plan Cut-offs
• Freeze Rates
• People Patterns
• Use Weekend Rate on Non Weekends

Reporter

• Configure Email Opt Out or Unsubscribe Link
• Configure Confirmations for Email
• Reporter Scheduler - RDPWin 3.1 Only
• Modify existing Folio-ABI to only display Folio-I transactions

Reservations

• Attach Reservation to Group
• Cancel Reservation
• Configure Central Reservations
• Gift Certificates
• Global Post to Reservations
• Security Deposits

Rooms

• Remove Room from Rentable Inventory
• Room Type Configuration - Add Room Types

Surveys

• Add Survey
• Customize & Style Surveys

System

• Add or Change System Messages
• Add a Country
• Configure Other Charges
• Configure Security Deposits
• Configure Text Messages
• Convert Payments to Other Currencies
• Create User Account
• Create Comment Labels with Drop Downs
• F4 Custom Help Screens
• Notes Template
• Text Message Configuration

Timeshare

• Expire Contracts

Travel Agents

• Process Agent Commissions
• Re-Open Travel Agent Statements
• Travel Agent Statements

Vendors - Work Orders

• Audit Time Sheets
• Re-Open Vendor Statements
• Time Sheet Entry

Work Orders

• Add Tasks
• Add Work Orders
• Recurring Work Orders

 

Click here for Tutorials Index.

Click these links for Frequently Asked Questions or Troubleshooting assistance.

Last Updated 01/28/2013