RDPWin

Masters - Travel Agents - Re-Open Statements

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Re-Open Travel Agent Statements

Balance Forward travel agent statements can be re-opened after the statement was closed. The statement marker (D@) transaction and the corresponding voucher (D7) transaction are deleted from the master account. Only the last statement can be re-opened. If a statement prior to last the statement marker is selected, the system will alert the user that the program will skip that master, while displaying the date of the most recent statement closing.

If a voucher transaction was deleted, the check voucher's status changes from 'Will Print' to "Voided' in the Check Voucher program located in the Accounting menu.

This feature is available in RDPWin 3.0.009.07 or higher.

How To Re-Open Travel Agent Statements

In RDPWin, go to the Masters main menu --> Travel Agents --> Re-Open Agent Statements.
Select the agent(s) to re-open.
- One agent : check the Single Agent box and select the agent from the Starting Agent Number drop down.
- Range of agents: choose the Starting and Ending Agent Number in the range.
- All agents: leave the Starting Agent and Ending Agent field with the Select Starting Agent Number.
Select the statement date to re-open from the Previous Statement Date drop down. Note: only the most recent statement can be reopened.
Click the Review button.
Review all agents listed in the grid. Make sure the Status column reads "Will Process OK" and New Balance column is correct.
Once all agents have been reviewed, click the Process button. This removes the statement marker transaction code (B6D@), plus the voucher transaction (B6D7) from each agent account.

Make the corrections to the agent accounts for which the statement was re-opened.
Once the corrections have been made, close the statements.

Click these links for Frequently Asked Questions or Troubleshooting assistance.

10/04/2011