Month-End Procedures

1. Process Owner Revenue
   
   
   1. Select Process Revenue from the Owner - Month End submenu.
   2. Confirm the Process Revenue Through represents the last day of the month being closed.
   3. Click the Review button.
   4. Print detail report for review.
   5. Make any corrections to reservations as needed.
   6. Click the Process button.
2. Post any Bills, Res-related Charges, or other Charges to the owners' accounts.
3. Post any Payments received from owners.
4. Process Recurring Charges for HOA dues or other monthly fees.
   
   
   1. Select Recurring Charges from the Owner - Month End submenu.
   2. Select the Posting Date for the transaction.
   3. Select each transaction to post for the month.
   4. Click the Review button. 
   5. Confirm all charges are set to post correctly.
   6. Once the review is complete, click the Post button.
5. Generate Owner Statements.
   
   
   1. Select Owner Statements from the Owner - Month End submenu.
   2. Select the New Activity Since Last Statement radio button.
   3. Verify the date is set for the statement closing date.
   4. Click "Print All Statements" to enable review of all charges for all statements.
   5. Make any corrections needed.
   6. Select the Finalize Tab.
   7. Click the "Finalize All Statements" button.
   8. Once finalized, select the E-mail Tab to e-mail statements to owners with a valid e-mail address.  The system tracks those owners who receive an e-mailed statement for consideration when printing.
   9. Select the Print Tab.
   10. Select "Previous Statement" and select the statement date just closed.
   11. Click the "Print All Statements" button.  The system knows to only print statements for owners that did not receive an e-mailed statement.
6. Transfer to Historical Files.
   
   
   1. Select Transfer to Historical Files from the Audit/Day End menu.
   2. Accept the default number of days.
   3. Click the "Transfer All" button.
7. Process Travel Agent Commissions.
   
   
   1. Select Process Commissions from the Masters | Agents main menu.
   2. Select the "New Activity Since Last Statement" radio button.
   3. Verify the date is set for the statement closing date.
   4. Click "Print All Statements" to enable review of all charges for all statements.
   5. Make any corrections needed.
   6. Select the Finalize Tab.
   7. Click the "Finalize All Statements" button.
   8. Once finalized, select the E-mail Tab to e-mail statements to agents with a valid e-mail address.  The system tracks those agents who receive an e-mailed statement for consideration when printing.
   9. Select the Print Tab.
   10. Select "Previous Statement" and select the statement date just closed.
   11. Click the "Print All Statements" button.  The system knows to only print statements for agents that did not receive an e-mailed statement.

 

Click these links for Frequently Asked Questions or Troubleshooting assistance.

04/05/2010

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