RDPWin

Masters - Post Credit Card Company Charges

Click here for Master Tutorials

Click here for Credit Card Navigation


Credit Card Master Functions
Add

Change

Change Transactions

Configuration

Delete

Find

Analysis

Payments

Post Charges

Refunds

Tabs

View Transactions

Steps

There are many steps and pieces of information that can be filed on the transaction record.  The steps below should be used as an example and vary greatly for every property using RDPWin.

  1. Access Find from the Masters | Credit Card submenu and select a card master.
  2. Click the Post Charge link in Navigation.
  3. Select from the Transaction Code drop-down.
  4. Enter the Description (up to 28 alpha-numeric characters).
  5. Enter the Price.
  6. Enter the Quantity.
  7. Click either Add to List (if posting more than one charge) or Post & Close.
  8. Save & Close.

Post Charges to an Credit Card

To post credit card receivables, transaction codes must first be defined in the B4-Credit Card Company Ledger.  Credit card masters can only be added by RDP Support because of the credit card setup in Table CJ which specifies the starting digits and range of the credit card numbers for that specific credit card company.  If additional credit card masters are needed, contact RDP Support at (970) 845-7108.

When Generate Totals is run, the total receivable balance is charged to each receivable credit card master by posting the B4 transaction code.  Select the credit card master from the Analysis grid or use Find to select an existing credit card master.  Select the desired credit card master and click "Post Charge" from Navigation.  Confirm the master name/number to assure correct selection.  Charges cannot be deleted; only reversed. 

Old Balance Due
The total amount due from the most recently processed owner statement.
New Charges
Any charges posted since the most recent owner/agent statement was processed.
New Balance Due
Any New Charges plus any outstanding amounts due from previous statements.
Transaction Code
Click on the Transaction Code (user-definable field) down-arrow and select the appropriate transaction from the list.  The Description and/or Price is populated into the appropriate fields if already in the system.  If not, the user can enter text using the keyboard.
Description
Type the Description directly into the text box.  (Transaction Codes may have default descriptions associated with them already, based on user definitions.)
Price
Type the Price directly into the text box.  (Transaction Codes may have default prices associated with them already.)  The system default is set to 0.00, and can be set to any number between -99,999 (for reversing charges) and 99,999.  To change the price of the transaction, return to the Price field.
Quantity
Type the Quantity directly into the text box.  The system default is set to 1.00; however, it can be set to any number between -9,999 (for reversing charges) and 9,999, including fractions.  The Tax and Total are displayed in read-only format.  The system calculates the total charge as (Room Price x Quantity) + Tax = Total Charge.  The maximum total for one transaction is 99999.99.
Add to List
Once the Transaction Code, Description, Price, Quantity, and Reference# are entered, click "Add to List" to display the transaction in the "New Transactions to be Saved."  Any transactions in this area are not posted until the Save or "Save & Close" button is clicked.  This allows more than one transaction to be entered and held until ready to save all transactions entered.  If only posting one charge, use the "Post & Close" button instead.
'Post 1' and 'Post 1 & Close'
Once the Transaction Code, Description, Price, Quantity, and Reference# are entered, click "Post 1 & Close" to post the charge to the master, close the screen, and return to the previous screen.  This allows a quick way to post just one transaction.  If posting more than one charge to the same master, click "Add to List" instead.  If posting charges to multiple masters, click the Post 1 button to file the transaction and use the Find button to select another master, etc.
'Save List & Close' and 'Save List'
Once transactions exist in the list, click "Save List & Close" to file the transaction to the master, close the screen, and return to the previous screen.  If posting a charge to one or more masters is needed, click "Save List" to file the transaction.  The Post Charge screen remains open to allow another master to be selected using the Find button.  Repeat the process until all charges are posted.
New Transactions to Be Saved
Transactions are held in this area until "Save List & Close" is clicked if "Add to List" is clicked after entering the transaction detail.  This allows for multiple transactions to be entered and held until ready to save all.
Display All Transactions
When checked, all transactions show for the master.   When not checked, only the last 30 days of transactions are displayed.
Posted Transactions
Previously saved transactions are displayed in this area based on the set grid parameters as on the Transactions tab.

Post Charges to Multiple Credit Card Masters

Find
Select a master and select Post Charge from the Options menu.  Enter transaction information and click Post 1 to save the transaction immediately without placing the transaction in the "to be saved" section and keep the Post Charge screen open.  This allows for multiple masters (using the Find button) and additional charges to be posted until the Close or Post 1 & Close buttons are clicked.

Click these links for Frequently Asked Questions or Troubleshooting assistance.

05/07/2010


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