Revision 5.3.001.12 (Released 12/6/21)

Not all revisions of RDP software products are released to customers.  When the Updates page offers a revision different from those detailed on this page, view the Revisions Index to see what was new in the prior releases.

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IRM.Net

Configuration | Block Dates Tab | Blocked Departure Dates

Block dates allows a departure day to be selected, which will not allow reservations to depart on a the specified day. Click the Add Blocked Date from the Blocked Departure Dates section. Add the Description, Start and End Dates, then select the days of the week that departures are not allowed. This can be applied to paying guest, agents, and group reservations. Both arrival and departure dates can be blocked for the same time period. A default message stating "Saturday departures are not allowed," appears to the let the guest know about the blocked departure. Customize this message by creating a file is located on the IRM.Net server in C:\INETPUB\WWWROOT\IRMNet\Custom\<dataserver>\rdp<xx>\UserText\BlockReasons folder. Enter the name of the file in the Info File Name field.

Configuration | New Res Tab | CRM Options | Logon Via Guest History if Not Found in CRM

When checked, this option allows guests to use their guest history record to login to the CRM if not CRM record is found. This checkbox is enabled on when the option Guest Login with CRM ID or Email is selected. If the CRM record is not found, the system looks for the guest history record or email. The guest information, such as address and phone will populate when the guest makes a reservation.

Protobase or VRP

System | Configuration | Protobase or VRP | Use Reservation Status on Arrival Date for Alternate Terminal ID

This switch allows payments on future reservations where the arrival date equals the RDP system date to use the Alternate Terminal ID for credit cards. Alternate terminal ID can be used for properties that have a different Merchant number for advanced deposits. This also applies to payments made during check-in because the reservation is still future reservation at the time the payment is collected.

Click these links for Frequently Asked Questions or Troubleshooting assistance.