RDPWin

Support Training Document - Housekeeping Procedures


Training Index

Housekeeping Overview

Log into RDPWin

  1. Double-click the RDPWin icon on the desktop or from the Windows Start menu shortcuts.
  2. At the logon screen:


    • Select your resort
    • Select the housekeeping logon: House
    • Enter Password: Keeping
  3. Create the schedule.
    • Select Today from the Housekeeping Schedule submenu.
    • Click the Create Schedule button.
    • Select Today as the Schedule Date and Hours Per Board as the "Distribute Cleans By".  Number of Boards is the number of attendants scheduled to clean rooms for the day)
    • Click the "Create Schedule" button.
  4. Change Boards appropriately:

    • Expand the grid using the next to each board to see all the rooms scheduled to be cleaned on that board.
      • Review each board summary for Clean Time, Number of Dirty Rooms, and Service Types
      • Review the rooms on each board and change when necessary
      • Assign housekeeper to each board
    • Print boards
      • Click Housekeeping in the Reports section.
      • Select the appropriate report for printing.
    • Click Print and set the Schedule Date parameter to the current date
    • Click OK, then the Printer button
    • Click OK two more times.
    • When complete, close the window using the .  The board should resemble this:

  5. Other recommendations
    • Additional reports to be run daily
      • Reporter - Reports - Hskpg folder - Boards All (assist with inspections)
      • Reporter - Reports - Hskpg folder - Dirty Rooms all
      • Reporter - Reports - Hskpg folder - Room status
      • Reporter - Reports - Hskpg folder - Vacant & Clean Rooms
      • Reporter - Reports - Hskpg folder - Vacant & Dirty Rooms
      • Reporter - Reports - Front Desk folder - Arrival 1Date
      • Reporter - Reports - Front Desk folder - Departure 1Date
    • Confirm all rooms are clean and marked as clean at day's end.

 

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