RDPWin

Support Training Document - Housekeeping Overview

Training Index

Goal

The Goal of this presentation is to give the user a general overview of the Enhanced Housekeeping Module and teach the many features available through this module.

Overview of Topics

Create and Assign Boards
Monitor Clean Status
Assign Clean Patterns to Room Types/Numbers and Reservation Types
Add Service Types
Add Clean Types
Assign Clean Times to Room Types/Numbers
Configure Clean Patterns

Navigation

Review common "Questions to ask prior to Configuring Housekeeping"
Review Glossary of Terms:
Housekeeping Board

The RDP definition of a board is a report with a schedule of rooms to clean. One individual or a team can clean from one board.

Clean Status

The current condition of a room. Examples are clean, dirty, ready for inspection, etc.

Service Type

Types of clean services available to be performed at the property. Examples are daily, at check-out only, midweek, etc.

Clean Patterns

A pattern of service types that may be assigned to room types/numbers or reservation types such as midweek service only.

Recurring Clean

A periodic cleaning service performed at a property. Examples are mattress flipping, and carpet cleaning.

Clean Status Definitions:
- Clean = " " (blank)
- Dirty = D
- Tidy = T
- Ready for Inspection = I
Create the boards
Configuration
- Miscellaneous settings
- Clean Status
- Service Types
- Clean Types
- Room Clean Times
- Clean Patterns
- Staff
- Reservations Settings
- Transaction Settings
- Cost Levels
Housekeeping Forecast & Scheduling Module - S2 (Enhanced Hskpg)
- Forecasting Cleans for Future Dates
- Reviewing Historical Cleaning Data
- Housekeeping reports
- Configuring Fixed Cost Tracking
- Configuring recurring cleans

Click these links for Frequently Asked Questions or Troubleshooting assistance.