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Work with RDP to determine if you need to purchase any additional hardware. See Hardware Requirements. |
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Determine what credit card Gateway option is best for your property, and purchase credit card devices if needed. Contact Camille Fowler at Resort Data Processing at camille@resortdata.com or 970-845-1144. It can take 15-20 business days to process credit card processing changes so it is important to start this process as soon as possible. |
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Your IT Technician installs Windows Operating System and configures your network per RDP specifications. |
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Purchase and install Actian Zen v13(supports ends 12/31/22 for v13), v14 or v15 Database. Contact Camille Fowler at RDP at camille@resortdata.com or 970-845-1144. |
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Purchase latest edition of Crystal Reports Designer (a separate software program from the RDP Crystal Reports Module). This software is necessary in order to make changes to standard reports. |
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RDP connects to your network via the Internet and confirms hardware requirements. |
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Download & complete the Installation Worksheet. |
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RDP delivers ‘empty’ system via the Internet through Webex or Terminal Services. |
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For data import documentation including requirements and file formats, please see Data Imports. |
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RDP remotely trains your staff on how to enter the critical system data from Installation Document. |
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Your staff begins entering critical system data immediately into live RDP system on your network. |
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Review and establish plan for Third Party Interfaces such as key card, phone, point-of-sale, GDS, etc. |
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Once hardware is verified and critical system data entered, on-site training dates are established with a signed travel document. |
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Your staff enters all future reservations and other critical system data prior to RDP arrival for on-site installation. It is mandatory to enter this data ahead of time. RDP installers will train your staff extensively on this process, but they DO NOT perform data entry. |
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If you have purchased the Internet Reservations Module, please review IRM Installation Checklist. Establish a plan for internally designing the Internet Reservation Module’s ‘look and feel’ or hiring an outside designer to help assist with the design. RDP does not provide website design services. |