Installation Checklist

   

Work with RDP to determine if you need to purchase any additional hardware. See Hardware Requirements.

Determine what credit card Gateway option is best for your property, and purchase credit card devices if needed. Contact Camille Fowler at Resort Data Processing at camille@resortdata.com or 970-845-1144. It can take 15-20 business days to process credit card processing changes so it is important to start this process as soon as possible.

Your IT Technician installs Windows Operating System and configures your network per RDP specifications.

Purchase and install Actian Zen v13(supports ends 12/31/22 for v13), v14 or v15 Database. Contact Camille Fowler at RDP at camille@resortdata.com or 970-845-1144.

Purchase latest edition of Crystal Reports Designer (a separate software program from the RDP Crystal Reports Module). This software is necessary in order to make changes to standard reports.

RDP connects to your network via the Internet and confirms hardware requirements.

Download & complete the Installation Worksheet.

RDP delivers ‘empty’ system via the Internet through Webex or Terminal Services.

For data import documentation including requirements and file formats, please see Data Imports.

RDP remotely trains your staff on how to enter the critical system data from Installation Document.

Your staff begins entering critical system data immediately into live RDP system on your network.

Review and establish plan for Third Party Interfaces such as key card, phone, point-of-sale, GDS, etc.

Once hardware is verified and critical system data entered, on-site training dates are established with a signed travel document.

Your staff enters all future reservations and other critical system data prior to RDP arrival for on-site installation. It is mandatory to enter this data ahead of time. RDP installers will train your staff extensively on this process, but they DO NOT perform data entry.

If you have purchased the Internet Reservations Module, please review IRM Installation Checklist. Establish a plan for internally designing the Internet Reservation Module’s ‘look and feel’ or hiring an outside designer to help assist with the design. RDP does not provide website design services.