Credit Card
Tenerum: Unable to process a credit card transaction or add a new credit card
Conditions:
-
Credit Card Gateway = Tenerum
-
Non EMV device being used (Touch-Free Web)
Error:
Error when processing payment
Process: Process: Exception: System.IO.__Error.WinIOError - Access to the path is denied.
Error when entering a new credit card
ucResChangeDetail-btnNewCCard_Click: Exception: System.IO.__Error.WinIOError - Access to the path is denied.
Resolution:
This is a rights issue. RDP creates the file, tenerum.html in C:\Users\"UserName"\Documents. Uncheck the Read-only Attribute.