RDPWin

Reservations - Group Reservations


For more information, review detail at:

Groups & Conferences Overview (RDP's Website)
Reservation Tutorials


Bus Tours - Master w/Block and Multiple Leaders

Book 15-30 rooms as 1-night stays for several nights in a row. This example will have a group master, a block, several group leaders (one for each night and not a real person) with a group master pay code of ZZ, several members under each group leader with a group leader pay code of RT.

The format of the reservations would resemble this example:

  1. Create the group master.  Set the arrival and departure dates for the month, check the Use a Group Block box, and set the rate plans.  Set the Pay Code to IP.  The leader reservations' Pay Code will be set to ZZ to pay all charges for any members.  Confirm that All Only One Group Leader is not checked.  This group master will have multiple leaders over time.  Don't save yet.
  2. Click the Room Blocks button to create the block.  The Starting Date is already set to the group's arrival and departure dates (if any).  Select the block room types at the bottom of the screen, enter the number of that room type to allocate to the block, and click Add.  The Subtract button allows rooms to be removed from the block.  As room types are added, the Room Blocks grid updates and shows the BUSTOURS group in addition to any other blocks.  For this example, add 32 1BRs to the Bus Tours of America block.  Click Close and then Save & Close on the Add Group Master screen when complete.
  3. Make the reservations using the Group Reservations feature (inventory for this sample).  Add Group Leader for Group screen requires a leader to be designated.  For this sample, enter BusTour#21.
  4. The group block dates are set automatically.  Set the Arrival, Nights, and Departure dates to the desired date(s) (in this case just one night).  Click the "Select Room Type" button.
  5. From the "Select Room Types" screen, enter the number of rooms needed for the current tour (in this case, 15) and save/close.

  6. Click the "Calculate all Rates" button to view the total charges for all 15 reservations.  Click "Reserve All" when ready to book. 
  7. Enter any additional information necessary and save.  In this case, enter the contact information, check the Allow Move and Guaranteed boxes, confirm the Pay Codes are correct, and save.
  8. The system prompts to copy certain fields to all reservations to match the leader.  Respond and view the reservation in the grid.
  9. Repeat the steps for Bus Tour 22 using 4/16-4/17/98 for 16 rooms.  This time when the Leader is requested, the first leader (Bus Tour 21) displays and can be selected.  Since we want a new leader, click the Add button and add Bus Tour 22.
  10. Since the group master dates are 4/15-17, change the arrival to 4/16 and confirm Nights = 1. Select the 16 1BR room types, calculate the rates, and reserve all.  All bus tour reservations bill the leader reservation which bills the group master.


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04/05/2010

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