For more information, review detail at:
Groups & Conferences Overview (RDP's Website)
Reservation Tutorials
Link Reservations (Group Leader) - Separate Billing
Two couples are traveling together and paying separately. Link multiple rooms together to form a kind of group without a block of rooms. For example, Joe and Mary Smith may be traveling with George and Martha Jones. They need separate reservations but may wish to be known as traveling together. Make reservation using the normal New Reservation process for the Smiths. Once complete, select the Smiths' reservation and click the Add Room option. The pay code is automatically set to individual pay (IP). Each reservation must be checked in, checked out, or cancelled individually.
If someone calls for Mary Smith but Mary is not answering her telephone, the
caller can ask to be transferred to anyone else in the group. The front desk could then send the call to George and Martha's room in hopes of reaching Mary. The format of the reservations would resemble this example:
- Create the first reservation using the regular New Reservation process for paying guests.
- With the first reservation selected in the grid, select "Add One Room" from the Add Rooms option.
- Enter the name(s) of the second guest(s), and click the Available Rooms button to select their room. Save when complete. As you can see here, both reservations are using Pay Code IP (individual pay). All charges for each reservation will be paid by each guest separately.
- Select This Res from the Continue With screen to view the reservations in the grid. Make sure the "Show Entire Group" box is checked. Both the Smith and Jones reservations display in the grid with the first reservation, in this case #469 Smith, set as the Leader reservation. Anyone accessing either reservation can easily tell the Joneses and Smiths are traveling together.
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04/05/2010
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