RDPWin

Masters - Guest History Master - Analysis

 

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Guest History Master Functions

Add

Analysis

Change

Delete

Find

Letter

Tabs

View Reservations

Overview

Pose an informal query on the guest history master database.  Use the Analysis grid to view the entire guest history database in one grid (use the scroll bars when necessary).  All grid functions are available from this screen.  The Analysis grid offers four areas:  navigation, reports, the grid, and master detail tabs.  Double-click any row in the grid to open the Change Guest master form.  For right-click options available from the Guest History Analysis grid, see Right-Click Options.

Find

Use the Find wizard to assist with specific searches.  The guest history Analysis grid searches by name (the left-most column by default) initially.  Click any column header in the grid to change how the Find feature locates within the Analysis grid. When only one guest history master is displayed in the Analysis grid, the grid can only search that record.  Therefore, the Find Guest in Guest History screen opens in these instances.

Find By Name
To use the Find wizard, more than one guest history record must be displayed in the Analysis grid.  When the grid is sorted by Name (see sample below), enter the first letter(s) of the guest to be found and click the Find button.
Find By CRM Number
Click the CRM# column to sort the grid by CRM#, enter a number in the Find CRM# field, and click Find to display the closest match to the number entered.

Select Columns

See Column Choices.

Show Detail

The detail tabs can be hidden or visible using the expand and contract buttons above the tabs.

Tabs

Tabs available for guest history master are Contact Detail, Guest Detail, Comments, Notes, Reservations, and Changes.

 


Click these links for Frequently Asked Questions or Troubleshooting assistance.

04/05/2010

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