Support department hours
Monday - Friday 7:00am MST to 6:00pm MST.
The support department closes at 3:00pm on Wednesday for internal training.
Tickets, emails and phone messages left outside these hours will be answered during the next business day.
After hours emergency? Get assistance by calling our 24-hour support line at 970-390-3454. Pay-per-call is priced at $100.
Open a ticket
We are in the process of migrating and upgrading our ticketing system to a new platform. You can call 970-845-7108 or email support@resortdata.com and that will create a support request in the meantime.
Holidays
Our offices will be closed to observe the following holidays. Emergency support is available at 970-390-3454. Pay-per-call is priced at $100.
2025 Holidays
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New Year's Day: January 1, 2025
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Martin Luther King Jr. Day: January 20, 2025
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Memorial Day: May 26, 2025
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Juneteenth: June 19, 2025
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Independence Day: July 4, 2025
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Labor Day: September 1, 2025
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Thanksgiving Day: November 27, 2025
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Day After Thanksgiving: November 28, 2025
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Christmas Eve: December 24, 2025
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Christmas Day: December 25, 2025
2026 Holidays
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New Year's Day: January 1, 2026
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Martin Luther King Jr. Day: January 19, 2026
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Memorial Day: May 25, 2026
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Juneteenth: June 19, 2026
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Independence Day: July 3, 2026
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Labor Day: September 7, 2026
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Thanksgiving Day: November 26, 2026
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Day After Thanksgiving: November 27, 2026
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Christmas Eve: December 24, 2026
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Christmas Day: December 25, 2026