Support department hours
Monday - Friday 7:00am MST to 6:00pm MST.
The support department closes at 3:00pm on Wednesday for internal training.
Tickets, emails and phone messages left outside these hours will be answered during the next business day.
After hours emergency? Get assistance by calling our 24-hour support line at 970-390-3454. Pay-per-call is priced at $100.
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RDP Support is currently Closed for Thanksgiving.
Support will re-open on Monday, December 2nd at 7:00 am Mountain Time
See Support department hours section above for information on After Hours Assistance.
Holidays
Our offices will be closed to observe the following holidays. Emergency support is available at 970-390-3454. Pay-per-call is priced at $100.
| Date | Weekday | Holiday |
|---|---|---|
| 1/1/24 | Monday | New Year's Day |
| 1/15/24 | Monday | Martin Luther King Day |
| 2/19/24 | Monday | Presidents Day |
| 5/27/24 | Monday | Memorial Day |
| 6/19/24 | Wednesday | Juneteenth |
| 7/4/24 | Thursday | 4th of July |
| 9/2/24 | Monday | Labor Day |
| 11/28/24 | Thursday | Thanksgiving |
| 11/29/24 | Friday | Thanksgiving |
| 12/25/24 | Wednesday | Christmas |