(Customer Relationship Management (RX) module required.)
Change Guest
To change information, click Change from CRM Navigation, the CRM main menu, from the CRM Navigation
page, or double-click a record in the List. Change screen appears with the Find Guest screen if no guest was originally selected. Make necessary
changes and save when finished.
Tabs available when changing a CRM record are: Details (which offers
Phone, E-mail, Airlines
, and Points Summary), Contacts,
Room Preferences, Comments,
Notes, Guest History,
Custom Fields, and Points.
Click these links for Frequently Asked Questions or Troubleshooting assistance.
