Thank you for choosing Resort Data Processing. This document serves as
an outline for organizing the installation of the system. Follow the
links within the table for additional information regarding a specific step.
Please print this document and complete the steps below.
| RDP Implementation and Training Checklist
|
Completion Date |
|
Confirm or purchase hardware and
software infrastructure. Hardware
Requirements.
Purchase necessary hardware and network
infrastructure to run the RDP software |
|
|
If you have purchased the
ProtoBase®
Credit Card Interface, please review Overview
of Credit Card Processing, and purchase the necessary software
and devices required by RDP. Please call Rita Gale to order: 970/845-1143 or
ritag@resortdata.com |
|
|
Your IT Technician installs Windows Operating System and configures your
network per RDP specifications. |
|
|
Purchase and install current version
of Pervasive.SQL Database. Overview of Pervasive
Database. Please call Rita Gale to order: 970/845-1143 or
ritag@resortdata.com |
|
|
Purchase latest edition of Crystal Reports Designer (Different from Crystal
Reports Module in RDP)P) |
|
|
Establish static IP address for
RDP to connect to your system with an administrator login and password (also
necessary for Internet Reservations Module). |
|
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RDP connects to your network via
the Internet and confirms hardware requirements. |
|
|
Prior to entering data into the RDP system,
please review critical
factors to consider when configuring room types and room numbers. |
|
|
Download & complete
installation document in Adobe format
or installation document in Word Format
|
|
|
RDP delivers ‘empty’ system via the Internet through terminal services, remote
desktop or Citrix, to your server. |
|
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If you have purchased data uploads, please see Guest History Upload.
Travel Agent Upload, and
Owner Upload. |
|
|
RDP remotely trains your staff on
how to enter the critical system data from Installation document. |
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Your staff begin entering critical system data
immediately into live RDP system on your network |
|
|
Review and establish plan for RDP
Interfaces such as credit card, phone, point-of-sale, etc. |
|
|
Once hardware is verified and critical
system data entered, onsite training dates are established with a signed
document. |
|
|
Your staff enters all future
reservations and other critical system data prior to RDP arrival for onsite
installation. It is mandatory to enter this data ahead of time. RDP
installers will train your staff extensively on this process, but they do not
perform data entry. See Reservations
Overview. |
|
|
If you have purchased the Internet
Reservations Module please review: IRM
Installation Checklist. |
|
|
You must establish a plan for
internally designing the IRM ‘look and feel’ or hiring an outside
designer to help assist with the design. RDP does not provide the service
of integrating the look and feel of the IRM with your website.
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