Knowledge Base
Knowledge Base
Knowledge Base
Knowledge Base
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Added 4/14/03 - Article ID#: K000155
Switch 319-7 is used to control whether or not guest history comments 1-9 are updated when a new reservation is made for the same guest. The default is set to "Yes". All information in comment fields 1-9 including address, phone, market code, and credit card information is updated automatically during the reservation process and at check-out.
Upon check-out, the guest's information will be stored in history.
If the guest calls to book a new future reservation, the user
will be prompted at check-in to use the guest's history
in the new reservation. Selecting "Y" for yes will use the guest history
information Comment Fields 1-9 on the new reservation.
Enable switch 319-2 by setting it to
"Yes". When set to "Yes" the user will be prompted when
making a new reservation
for a prior guest to use their guest history in the new reservation.
To disable switch 319-7 set it to "No".
| Supported Environments as of 8/17/2007 | |
|---|---|
| Workstations | All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) with all service packs installed . RDP no longer supports Windows 95, 98, ME, or 2000 Workstations. For RDPWin, a minimum of 1 GB of RAM and a Pentium 3GHz processor or faster are required. |
| Servers | The data server must be Windows 2003 or 2008 32 bit (not 64 bit) with all service packs installed and at least 4GB of RAM. RDP no longer supports Novell Netware Servers. Feel free to call RDP Support at 970- 845-7108 with any hardware questions. |
| Pervasive | The Pervasive database must be Version 9.52 or higher with all Service Packs installed. See Pervasive Overview. |
| Printing Issues | RDPWin supports all standard Windows Printing environments. Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless. Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS. |
| NetMeeting or Remote Desktop |
To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting. Carbon Copy and other remote tools are not supported. See Hardware Requirements for more details. |
| RDPWin | RDPWin is our Microsoft .Net Windows-based software. It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM). Please review: |
| For more information see Hardware Requirements. | |
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