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Changes to the RDP Reporter

Added 9/19/2000 - Article ID# KC00001 - Version - 12.02 and Higher

• The information below applies to RDP Version 12.02, revision 111 and higher.

Previously, the windows-based RDP report writer, RDP Reporter, used the files REPORTER.TMP and REPORTER.REQ to communicate with the RDP-DOS product.  In order to accommodate customers running in a Citrix environment, RDP has made the following change.

Now, RDP Reporter and the RDP-DOS product use the files RPxxxxxx.TMP and RPxxxxxx.REQ in the RDP folder ("xxxxxx" equals the unique station number).  By using the unique station number, multiple copies of RDP Reporter can run on the same workstation.

The RDP-DOS product uses the following means for identifying a unique station number.

RDP Reporter uses the following means for identifying a unique station number.

• In order to communicate, both RDP Reporter and the core RDP product must use the same station number

Launching Reporter

There are three ways to launch the RDP windows-based report writer, RDP Reporter:

1. From RDP-DOS product, use the <F8 - REPORTER/CRYSTAL REPORTS> key displayed below.
   
   
   
2. From a Windows shortcut.  However, the Windows shortcut must include the station number variable defined in the RDP-DOS product.
   
   
   
3. A Crystal report from within the RDP-DOS product.  The RDP-DOS product includes menu items for Crystal reports.  When one of these menu items is selected, the RDP-DOS product launches RDP Reporter.  For example, the following menu items on the Reservations Reports menu launch the RDP Reporter.
   
   
   

• All reports beginning with a letter (R12 above) are Crystal reports.  These menu items first launch the RDP Reporter.

RDP Reporter Notes

• When launching RDP Reporter from the RDP-DOS product, the station number is relayed using the temporary (.TMP) files listed above.  In order to avoid station number conflicts, this is the recommended process for launching RDP Reporter.
• For customers operating the RDP system in a Citrix environment with a Windows 2000 data server, the RDP Reporter should be started from a Windows shortcut.  The Windows shortcut must include the correct station number, similar to the example above.  Resort Data Processing has found that starting Reporter from the RDP-DOS product with the F8 "hot key" in a Citrix Windows 2000 environment causes the RDP-DOS product to "hang".

 

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