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Added: 06/01/2010
Updated:  06/10/10 SS
Article ID:  KWin0125

Remove Reservations from
Checked-Out With Balance Due Report

Issue:  When the Checked-out with Balance Due Report shows reservations that should have a zero balance.

Solution:  There are many varying ways to remove reservations from this report. 

Solution #1 - Bill Charges to Group Master

  1. Hit the F3 key or click the Find Res button from the main tool bar to select the appropriate reservation.
  2. Click the Charge Summary tab on the res.  Look for balance due to the master, leader, owner, etc.
  3. Click the Bill Charge To from the Options on the left side of the screen
  4. Select Group Master (or leader, or owner, etc.).
  5. Confirm the transfer by clicking yes.

More solutions will be available soon.

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