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Added 9/29/08 - SS/DM
Article ID#: KWin0077

Configuration System Failed to Initialize

Issue

When trying to log into RDPWin on certain workstations, the following error occurs:

Solution

1. Open Windows Explorer (Programs | Accessories | Windows Explorer).
2. Navigate to C:\Documents and Settings.
3. Navigate to the folder of the user that is logged into the Workstation
   
4. Navigate to Application Data | Resort_Data_Processing and delete the folder beginning with RDPWin.exe_URL
   
5. Try to log into RDPWin again.  The login should then be successful.

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