Pervasive 9 Error Causes Masters List to Break in
RDPWin Version 2.xxx

Article ID: KWin0041 -  Updated 03/04/2011

Added by Suzette and Steve W.

Issue

Customers running Pervasive 9 or higher will get the following error when accessing the RDPWin->Masters->Work Order Vendors->List:

Solution

1. If running less than Pervasive 9, DO NOT RUN THIS FIX.  

2. All users must log out of RDPWin and RDP-DOS.
3.  On the RDP data server go to Start, Settings, Control Panel, Administrative Tools, Services.
4. Right-click on the Pervasive.SQL (transactional & relational or work group) engine and select Stop.
5. On the data server, open Windows Explorer.
6. Download the hotfix035.zip file from ftp.resortdata.com\public\programs  
7. Save the file to c:\rdpnt\rdp\temp folder.
8. Unzip the HotFix_035.zip file to c:\PVSW\Bin.
9. Answer Yes to any prompt to overwrite files.  If you are unable to overwrite the files, reboot the RDP data server.
10. Return to Start, Settings, Control Panel, Administrative Tools, Services.
11. Right-click on the Pervasive.SQL engine (transactional & relational or work group) and select Start.
12. Close Windows Explorer.
13. Start RDPWin to confirm that Masters/Work Order Vendors/List successfully displays.