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RDPMobile Hardware Requirements

Updated:  08/07/12


Overview

This document outlines the hardware requirements for all RDPMobile products. 

Current customers with the IRM.Net program installed, the RDPMobile software should be installed and accessed from the same server (IRM.Net server). RDPMobile may be installed on a Windows 2008 Standard Edition Server or any Windows 7 computer with IIS installed. This computer must be in the same subnet as the RDP data server.  The RDPMobile programs access information stored on RDP data server.  Topics covered in this document include:

 

RDPMobile Topics in this document include:

 

RDPMobile Operating System - Windows 2008 Server Preferred

RDP's RDPMobile Module is designed to run on Microsoft Windows 2008 Server.  Customers currently using the IRM.Net should install the RDPMobile on the same server.  Customer not using the IRM.Net Module may install on the RDPMobile on any Windows 2008 Server or Windows 7 workstation that has IIS installed and is in the same subnet as the RDP data server.

For more information, see IRM Installation Directions.

Minimum RDPMobile Configuration
  • Windows Server 2008 for 32-bit or 64-bit versions Standard or Web Editions or Windows 7 with IIS installed.
    Note    : this machine does not need to be a 'server class' box. It simply needs to be a machine with a Windows 2003 or 2008 operating system, and does not need R.A.I.D., dual disks, etc.
  • Windows Small Business Server is NOT supported.
  • One quad core processor.
  • Four gigabytes of RAM Memory.
  • Gigabit network card.
  • Hard disk with at least 80 gigabytes free.
  • Microsoft .Net Framework 3.5.
  • Pervasive Client installed.
  • Flat screen monitor at 1024 x 768 resolution at 96 dpi.   Lower resolutions are not supported, and higher resolutions will result in displaying RDPWin screens with very small text that is difficult to read.
  • RDPMobile must be on the same domain as the RDP Data Server.

Separate Computer for RDPMobile Improves Security

RDP's recommendation is to install the RDPMobile on a separate computer that is preferably running Windows Server 2008. 

The design of having the RDP data on one server/workstation and a separate computer for the RDPMobile improves security.  While there is a great deal of security already provided by Microsoft operating systems and a firewall, it may still be possible for a sophisticated person to "hack into" the RDPMobile server.  With a separate RDPMobile computer, there is no data stored on this computer, as it is store on the RDP data server. 

The remainder of this document assumes the installation of the RDPMobile will be on a separate Windows computer.

Customer Using RDPMobile without the IRM.Net Installed

The RDPMobile server must be accessible to Internet browsers 24-hours per day, 365-days a year.  This Internet connection is normally maintained through an Internet Service Provider (ISP).  Contact your ISP for Internet connection options.  The minimum connection speed is 384K dedicated to the RDPMobile.  Higher connection speeds are required, depending on the anticipated number of simultaneous users. The following other elements are required:


  • Computer with IIS installed and in same domain as the RDP Data server.  See Minimum RDPMoblie Configuration.
  • To access RDPMobile outside the building (firewall), the following are required:
    • Static IP address - Contact your Internet service provider to obtain a static IP address.
    • Port 80 and/or port 443 must be open on the firewall and forwarded to the RDPMobile computer.
    • The RDPMobile server must be accessible to Internet browsers 24-hours per day, 365-days a year.  This Internet connection is normally maintained through an Internet Service Provider (ISP).  Contact your ISP for Internet connection options.  The minimum connection speed is 384K dedicated to the RDPMobile.  Higher connection speeds are required, depending on the anticipated number of simultaneous users.
  • To access RDPMobile from inside the building only, the following are required:
    • Any computer in the same subnet as the RDP Data server will be able to access RDPMobile through its browser.
    • For mobile devices to access RDPMobile, you will need to configure a wireless router that is in the same subnet as the RDP Data server.

Recommended Mobile Devices

Most smart phones and tablets will work with RDPMobile, but there maybe some display issues.  Below is a list of devices that have been tested by RDP for RDPMobile.  Contact your RDP Sales person for more information.

  • iPhone, iPod touch, and iPad
  • Google Nexus 7 with Android 4.1 operating system. Note: Google Nexus doesn't display the RDP icons when the bookmark is saved to the home screen. The browser address bar cannot be hidden.
  • Kindle Fire
  • Samsung Galaxy Tablet 10.1 with Android 3.1
  • Toshiba Thrive 7 inch with Android 3.2

Accessing RDPMobile

RDP mobile device technology can communicate using your wireless network or cell technology.  The most expensive part of a mobile device such as an iPad is the cellular calling plan, not the device itself.  If a wireless network is available at the property, purchasing an expensive calling plan for the modules is not necessary.  For example, a maintenance employee or housekeeper could have a device that was connected only to your internal wireless network, which provides free communication.  If a wireless network is not available, then RDP mobile modules will communicate using cellular technology, and a calling plan for the device is required.


Links to RDP Data Server and Internet Reservation Module (IRM) documents
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