Home RDP Sales Contact Us Training  
RDP Support  

     Open a Web Support Ticket
RDPWin
Knowledge Base		 RDP-DOS
Knowledge Base		 IRM and IRM.Net
Knowledge Base		 Crystal
Knowledge Base
         

Stat 4 Line 2006 File 168 key 0 Buf    XXAR  

Updated 03/18/05  - Article ID#: K000184

This error may occur on new installations or when customers have not updated their system for a year or more. After updating RDPDOS,  the user cannot log into RDP the system gives the following error:

Stat 4 Line 2006 File 168 Key ) Buf  XXAR  0<

Current Totals File Open

Last Years Totals File Open   Totals04.dat

Copy Room Type Totals for 12/31/04

Solution:  

  1. Select Systems Manager Menu, 98, 090 and  update the C1 Table in unfriendly mode (enter-esc) :

  2. Enter record 902 and choose the F10 key for actual byte locations.

  3. Change byte 79 to a Y.

  4. Restart RDP system.

 

Supported Environments as of10/15/08
See Hardware Requirements for an entire list.
Workstations All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) 32-bit only (not 64 bit on workstations) with all service packs installed .  RDP no longer supports Windows 95, 98, ME, or 2000 Workstations.  For RDPWin, a minimum of 1 GB of RAM and a dual core processor or faster are required.  See Hardware Requirements for an entire list.
Servers The data server must be Windows 2003 or 2008 32 or 64 bit with all service packs installed and at least 4GB of RAM (16 for customers with 20 or more workstations).  RDP no longer supports Novell Netware Servers.  Feel free to call RDP Support at 970- 845-7108 with any hardware questions. 
Pervasive The Pervasive database must be Version 9.52 or higher with all Service Packs installed.  See Pervasive Overview.
Printing Issues RDPWin supports all standard Windows Printing environments.  Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless.  Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS.
NetMeeting or 
Remote Desktop		 To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting.  Carbon Copy and other remote tools are not supported.  See Hardware Requirements for more details.
RDPWin RDPWin is our Microsoft .Net Windows-based software.  It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM).  Please review:
For more information see Hardware Requirements.

 

Home RDPWin RDP-DOS IRM/IRM.Net Open A  Web Support Ticket
Version 2.xxx Upgrade to RDPWin Link to Marketing Site Contact Us
Training Vendor Interfaces Troubleshooting RDP Sales Website