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How to Change Rates (Freeze Rates with Option RDP990)

Added 12/16/02 - Article ID#: K000118

Assume you want to increase your rates, but still honor the old rates.  For example, you want to increase the rack rate for any reservations made after 3/1/2003.  Any reservations made prior to 3/1/2003 should still have the lower rate.  To accomplish this goal:

  1. On 3/1/2003, from Menu 98 (system manager), use option 186 and change the room rate set for the RACK room set.  Make sure to change all records in the room rate set for the new rates.  If you are unfamiliar with setting up room rate sets please call RDP support at 970-845-7108.  All reservations made from this date forward will use the new rates for rate plan "RACK".

  2. From Menu 99 (System Utilities), run option 990, and select sub-option "5" - "Freeze room rates on reservations by rate plan".    

  3. Enter "Y" on the information screen that appears and then enter the Rate Plan you wish to freeze.  You can enter "A" to freeze ALL reservations on ALL rate plans.   All reservations are "frozen" at the old rate.

Warning:  There is no way to "undo" the action of freezing rate plans.  Make sure to select the correct rate plan.

 

Supported Environments as of10/15/08
See Hardware Requirements for an entire list.
Workstations All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) 32-bit only (not 64 bit on workstations) with all service packs installed .  RDP no longer supports Windows 95, 98, ME, or 2000 Workstations.  For RDPWin, a minimum of 1 GB of RAM and a dual core processor or faster are required.  See Hardware Requirements for an entire list.
Servers The data server must be Windows 2003 or 2008 32 or 64 bit with all service packs installed and at least 4GB of RAM (16 for customers with 20 or more workstations).  RDP no longer supports Novell Netware Servers.  Feel free to call RDP Support at 970- 845-7108 with any hardware questions. 
Pervasive The Pervasive database must be Version 9.52 or higher with all Service Packs installed.  See Pervasive Overview.
Printing Issues RDPWin supports all standard Windows Printing environments.  Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless.  Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS.
NetMeeting or 
Remote Desktop		 To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting.  Carbon Copy and other remote tools are not supported.  See Hardware Requirements for more details.
RDPWin RDPWin is our Microsoft .Net Windows-based software.  It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM).  Please review:
For more information see Hardware Requirements.

 

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