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Knowledge Base
Knowledge Base
Knowledge Base
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Added: 7/19/2000 - Updated: 12/28/2007 - Version - 12.02 and Higher
Overview
With Version 12.02, revision #108, a mix of thermal and dot matrix credit card receipt printers may be used in conjunction with the SDC Credit Card interface. Thermal printers are very fast (printing credit card receipts in about one second) and quiet. Included with this enhancement are three new fields in option "192-2" - "Configure Interface Settings".
| Field | Description |
|---|---|
| Number of Receipts to Print (#10) | Normally,
with non-thermal printers, this field should be "1" because
the receipt is printed on two or three part roll paper. However,
with thermal printers this field is normally set to "2".
The first copy includes the signature line which is signed by the guest
and kept at the property for backup. The second receipt is the
guest's copy.
|
| Seconds to Pause for Printer (#11) | Once
the receipt data is sent to the credit card printer, it requires time to
print the data and form feed. Field #11 allows RDP to accommodate
this need and display the following text within the program. "Printing receipt, please wait . ." For dot matrix printers, this field is set to "8". For thermal printers, a setting of "5" is sufficient. |
| Escape Code to Cut Paper (#12) | This
field is used to specify a special character sequence that instructs the
printer to cut the paper after printing each receipt. Table P3 is
used to define known escape code sequences. <F3 - LOOK> is
available in field #12 within option 192-2 allowing for easy and
accurate escape code sequence entry.
Currently, as of 7/19/2000, RDP supports the "Star TSP550 Series II" thermal printer. |
Fields 13 and 14 above refer to the number of receipts and the number of seconds the program pauses while the receipt prints, respectively, for dot matrix printers.
In addition to being able to use a mix of thermal and dot matrix printers with Version 12.02, the workstation-specific settings for the SDC interface can be accessed using option 192-3 on the System Manager menu. Option 192-3 contains the following fields.
To Enable
To Disable
Do not purchase a thermal printer.
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