|
February 2012 |
|
|
|
The IRM.Net has
9 additional preferences that can be configured to help guests
search for rooms, for a total of 18 preferences. |
|
February 21, 2012 |
Set switch 414-28 to Yes to display the Reservation Detail screen when
using the Add Room program. This allows you to add the new reservation's
contact information instead of having to save the reservation and return
to it to complete this information. |
|
February 17, 2012 |
Use the
Process Held Deposits to globally forfeit deposits held on account
for cancelled reservations. |
|
February 16, 2012 |
Hide the Toolbar and disable the function keys for certain users
using the UI Security. |
|
February 15, 2012 |
Set
switch 425-26 to Yes in order to hide cancelled reservation on the
F3 Find Res screen and the Reservation List. |
|
February 14, 2012 |
Store the URL from your marketing website for each unit in the
URL field
of the room master. Click the Room Web Info button from various
locations in RDPWin to view this page |
|
February 13, 2012 |
Users can change their own password directly from the
Help main menu --> Change Password. |
|
February 10, 2012 |
Set up
Room Info Help Screens to e-mail directly to guests providing them
with more information about room type or room. |
|
February 9, 2012 |
Use the >| button on the
Find Reservation screen to go immediately to the last reservation
that was just made. |
|
February 8, 2012 |
Use the
CRM module to track frequent guest data while awarding and redeeming
points for loyalty. Guests can sign up online and create an account
using the CRM Web |
|
February 7, 2012 |
From the Reservations main menu, click the
Reservations Made Today option to see all reservations, in an easy
to read grid, that where entered into the system today. |
|
February 6, 2012 |
Turn on
Reset Availability
in RDPWin version 3, and DOS is no longer
needed. Check the Use RDPWin's Reset Availability box from the Night
Audit/Day End Tab under the Night Audit Configuration to use this
feature. |
|
February 3, 2012 |
Use the
House Status screen located under the Reservations main menu to view
a snap-shot of what's happening at your property at any moment. |
|
February 2, 2012 |
Test your backup
system regularly. Making a daily backup is very important but if
that backup does not work, you may encounter serious problems if
restoring data is required. |
|
February 1, 2012 |
If a reservation was cancelled
and the deposit was forfeited by mistake, delete the
forfeit transaction to refund or hold the deposit on account. |
|
January 2012 |
|
|
January 31, 2012 |
Configure RDPWin to add guests to the
CRM automatically at check-in.
Check the Allow Add to CRM from Reservation Screens box from the CRM
Configuration to enable this feature. |
|
January 30, 2012 |
Package components can now be charged as a
percent of the room charge. The component amount will calculated
based on the amount entered on the component and rate set portion. |
|
January 27, 2012 |
RDPWin version 2 customers: if you get errors when running the 1099s,
please contact support to resolve these issues. |
|
January 26, 2012 |
New settings have been added to the
IRM.Net
Configuration that can hide rooms when a rate is not available or
hide rooms when a promo code is not available. |
|
January 25, 2012 |
Customize the order your confirmations will display when emailing or
printing from a reservation. Change the Sequence field from the Reporter
menu --> Configuration -->
Confirmation Settings tab. |
|
January 24, 2012 |
Print or file
electronic 1099s for Travel Agents in RDPWin from the
Accounting menu --> Electronic 1099. This feature is available in RDPWin
3.0.010.16 or higher. |
|
January 23, 2012 |
Use the
Maid Phone Interface to change the room status directly from the
telephone in the room. |
|
January 18, 2012 |
Use the
Available Rooms button from the Group Rooming List to assign rooms
to group members while doing the rooming list. |
|
January 17, 2012 |
Set Switch
421-10 to Yes to display cash back when a cash payment is taken that
is more than the balance due. |
|
January 13, 2012 |
More new configurable
Tape Chart colors have been added for in-house reservations. A
different color can display for checked in guests that have no deposit
paid, a partial deposit, or those that are fully paid. |
|
January 12, 2012 |
Use the
Display Folio button at the bottom of the Post Charge screen to see
all charges before posting. |
|
January 9, 2012 |
Don't forget to use the
Folio Type Override field
when posting charges.
This field allows you to select where the charge will be routed, such as
to the Master, Leader, Folio A, Folio B, etc. This saves you from having
to change the transaction to the correct folio after it has been posted. |
|
January 6, 2012 |
Check out Blizzard Internet's
Webinars on
Demand. |
|
January 5, 2012 |
Right click on any reservation in the Tape Chart and select Show in
Reservation List. This option goes directly to the reservation list and
is particularly useful for viewing group reservations with the entire
group listed. |
|
January 4, 2012 |
Add a
flat credit card fee to charge owners for each credit card
transaction that occurs for reservations in their unit. This can be in
addition to the credit card fee percentage already charged. |
|
January 3, 2012 |
RDP has released the
Nor1 eStandby Upgrade module that allows guests the
opportunity to upgrade their room for a fee once their IRM reservation
is complete. This is a chance for you to increase revenue and provide a
better guest experience. |
|
December 2011 |
|
|
December 30, 2011 |
RDPWin Version 3 customers that have not updated to
Version 3.0.010.06 or
higher must do so by the end of the year. |
|
December 29, 2011 |
Use the new
Housekeeping Billing module to automate the process of
charging owners or guests for housekeeping services. Set up the hourly
rate for the clean types you wish to post, and the charges go directly
on the owner account or reservation folio depending on the
configuration. |
|
December 28, 2011 |
Avoid X-ing out of RDPWin by mistake by checking the
Confirm RDPWin Exit option in the System menu -> Configuration ->
System. |
|
December 27, 2011 |
Require a credit card for
Owner Referral
(R Type) reservations on the IRM.Net without taking a deposit. The card will not be charged if the Do
Not Take a Deposit is checked, but is stored on the reservation for
future use. |
|
December 23, 2011 |
Enter a dollar amount instead of a percentage for
Discount Rate Plans. Select the Dollar radio button on the Rate Plan
screen and enter the amount of the discount. |
|
December 22, 2011 |
Use the new
Convert Comp to Preassign or Inventory from the Covert Res Type sub
menu to change a C type reservation to a P or I type. |
|
December 21, 2011 |
Run multiple
sessions of RDPWin
on your desktop by clicking Start
Another RDPWin from the Start menu or use the shortcut CTRL+A. |
|
December 20, 2011 |
Seamlessly integrate your IRM with a new website design that reflects
your brand on all levels. |
|
December 19, 2011 |
Customize labels in the system by right clicking the label and selecting
Change Caption.
Change the word 'room' to unit, villa, house, etc. |
|
December 16, 2011 |
Use the
Maid Phone Interface Time Stamp feature to track the start and end
clean times for each guest room. |
|
December 15, 2011 |
All masters have two links located below the contact detail for
External Documents and Pictures. Use these to associate external
files with the master, such as a picture of the unit or owner. |
|
December 14, 2011 |
The quality score of your landing page on
Google AdWords affects your
cost-per-click. Learn how to improve it. |
|
December 13, 2011 |
Use the
Pay All Bills program to enter and process bills that are paid
regularly for owners such as the cable or electric bill. |
|
December 12, 2011 |
A mandatory update for all RDPWin Version 3 customers is required prior
to December 31. This update is to avoid a potential issue going
from 2011 to 2012. If you have IRM.Net or CRMWeb, remember to update
those programs as well. Contact RDP Support for details or assistance
with the update. |
|
December 9, 2011 |
Include an
opt out or unsubscribe option on your mass emails sent from RDPWin,
in order to be in compliance with anti-spam regulations. |
|
December 8, 2011 |
Update to the latest version of RDPWin and the
Requested Start Date field on a Task prompts for the arrival date of
the reservation. Before it would default to the current system date, but
often the task isn't to occur until the guest's arrival date. |
|
December 7, 2011 |
Keep an eye on your competition. Get
alerts from Google on a phrase,
name, brand, or URL. Use it to find out if someone writes a review about
your property. Google automatically emails you an alert. |
|
December 6, 2011 |
Use a custom Crystal Report for
credit card receipts that can include logos and pictures. Update to
the latest version of RDPWin for this feature. |
|
December 5, 2011 |
Customize the 'Requirements' label
(notes) for rate plans on the IRM.Net.
Change the word 'Requirements' that displays as the column header on the
rates grid to Dates, Notes, or any other applicable label. |
|
December 2, 2011 |
If guests are making an IRM reservation with today's arrival,
exclude rooms that are not clean in order to prevent them from
selecting a room that is dirty or not ready. |
|
December 1, 2011 |
Set up the folio to be emailed to guests after they check-out. Configure
the folio report in the Reporter Configuration -->
Confirmation Settings
tab, and email it just like you email a confirmation. |
|
November 2011 |
|
|
November 30, 2011 |
Check out the
Menu Shortcuts located under the Help menu. This shows the keyboard
shortcuts for each module. |
|
November 29, 2011 |
Owner Referral confirmations are now available in RDPWin. Set up
the confirmation you would like to use from the Reporter -->
Configuration --> Settings tab. Then assign that confirmation to the
Owner Referral Reservation Type on the Confirmation Associations tab. |
|
November 28, 2011 |
If using property codes, the IRM.Net can have different
custom themes
based on the property code. Change the look and feel of the IRM.Net
for each property code when it is passed in through the marketing
website. Update to the latest version of the IRM.Net for this
feature. |
|
November 23, 2011 |
If looking for a topic in the
RDPWin Help, use the Index tab instead of the Search tab. The Search
tab returns all pages with that term in it, while the Index tab only
displays the indexed keywords. |
|
November 22, 2011 |
Update to the RDPWin 3.0.009.08 so the
IRM Password field on the owner, guest history, group, and travel
agent masters is masked. |
|
November 21, 2011 |
Test your backup system regularly. Making a daily backup is very
important but if that backup does not work, you may encounter serious
problems if restoring data is required. |
|
November 18, 2011 |
RDPWin includes
new tape chart colors to identify if reservations have full,
partial, or no deposit. Like the other colors on the tape chart, these
are configurable. Update to RDPWin 3.0.009.08 for the new colors. |
|
November 17, 2011 |
Statements for owners, groups, travel agents, and work order vendors can
be
re-opened once they are closed. This removes the statement marker and
the corresponding voucher transaction in order for changes to be made to
the account. |
|
November 7, 2011 |
This month, RDP is offering the
VRP Credit Card Module
for free.
Use VRP as your processor to receive the lowest possible rates, or
simply as a credit card gateway for a low monthly fee. |
|
November 4, 2011 |
Use the RDPWin Monitor to automatically send out email confirmations. It
allows you to designate the appropriate confirmation for each different
reservation type. Confirmations can be sent after the reservation is
saved, cancelled, or checked-out. |
|
November 3, 2011 |
For a complete list of all your guest history records, go to Masters -->
Guest History -->
Analysis. Right click to export the grid to Excel. |
|
November 2, 2011 |
Simplify the New Reservation screen by turning off certain features that
you don't use. Go to the
Reservation Configuration --> New Res tab and Hide the Quote Area if
you aren't using quotes, or Collapse Masters if you don't assign groups
or agents immediately. |
|
November 1, 2011 |
If you need to make changes
or print a folio for a non-active reservations, use
Transfer 1 Res from Non-Active in the Transfer to History program. |
|
October 2011 |
|
|
October 31, 2011 |
Check out some of the new
How To's in the RDPWin. They provide step by
step instructions on how to complete several tasks within RDP. |
|
October 28, 2011 |
The Σ (sigma) symbol, located in several grids throughout RDPWin can be
used to get a sum, count, average, etc. of the selected column. |
|
October 27, 2011 |
Use the
Mobile Check-In Module to guest guests in and expedite the
process while they stand in line. |
|
October 26, 2011 |
How much info are you putting on Facebook? Be safe;
don't do
these 5 stupid things. |
|
October 25, 2011 |
Use the
PkgPlanBreakdownYTD report located in the Accounting folder,
to view each package sold and breakdown of each component amount
for today, month to date, and year to date totals. This report
is similar to the RDP DOS 370-4 report. |
|
October 24, 2011 |
Follow the
IRM.Net Best Practices for recommendations on customizing
and configuring the IRM.Net for optimal appearance and
performance. |
|
October 21, 2011 |
Customize the colors on the
Tape Chart from the Reservation Configuration. Click on each
reservation type and select the color to customize. |
|
October 20, 2011 |
Use the
Room Calendar option, under the Reservations menu, to view
reservations for a few selected rooms in a traditional calendar
format. |
|
October 19, 2011 |
Do Likes on Facebook translate to increased search rankings and
revenue? Find out
more. |
|
October 18, 2011 |
Check the
Initial Sort By Next Arrival Date box in the Housekeeping
Configuration to show rooms that have the earliest arrival first
on the boards. |
|
October 17, 2011 |
The
Locks and Users option from the System menu now displays the
computer name. This makes it easier to the night auditor to
determine who is still logged in to RDP. |
|
October 14, 2011 |
Point of Sale Systems (POS) can post charges directly to owner
accounts in RDP. For more info about this feature, contact
RDP Sales. |
|
October 13, 2011 |
Compare the online performance of your marketing website to
other sites within your lodging niche. Sign up free at
www.BlizzardTracker.com. |
|
October 12, 2011 |
Configured the IRM.Net to block Do Not Rent guests from making
reservations by checking the configuration switch
Block 'Do Not Rent' Guests from Logging In, located on the
Reservations Tab of the IRM.Net Configuration. |
|
October 11, 2011 |
Use the
IRM.Net Rooms Calendar Page setting to display a list of
rooms in a grid format along with a calendar to show if the room
is available for the entire stay. |
|
October 7, 2011 |
Make changes to all or some of a group's reservations at once
using the
Change Group Res option from the Group Reservations sub menu |
|
October 6, 2011 |
Use the
Group Rooming List option to quickly assign names and emails
to each member of the group. The right click menu can print or
export to excel in order to send the rooming list to the leader
of the group. |
|
October 5, 2011 |
Use the
Copy Work Order option from the Monitor to copy a selected
work order. Change the dates or location for recurring work
orders. |
|
October 4, 2011 |
Don't forget about the
F12 Quick View button in RDPWin to inquire on information
without having to leave the screen you are in. |
|
October 3, 2011 |
If quoting a guest for several different rooms, dates, rates,
etc., use the
Quote section on the reservation screen. Save quotes for
later by right clicking on the quote grid and selecting Export
Grid to Excel. |
|
September 2011 |
|
|
September 30, 2011 |
To scroll
through the Tape Chart using the mouse's scroll wheel,
single click on any room listed on the left side. This will
activate the scroll function on the mouse, allowing you move
clicking through the list of rooms. |
|
September 23, 2011 |
Set group defaults for daily charges from the
Daily Charges tab on the group master. This feature is
available in RDPWin 3.0.009.01 or higher. |
|
September 22, 2011 |
Guest Communication module allows you to configure and send
messages from RDP directly to the guest's mobile phone. |
|
September 9, 2011 |
Use the
Add Multiple Assets to enter common assets at one time in
different locations or rooms throughout the property. |
| September 8, 2011 |
Set the default for
hiding checked out reservations on the tape chart by setting
Default Hide Check-outs box from the Reservation
Configuration. |
| September 7, 2011 |
Don't forget to run the
Transfer to History program regularly to move old
reservations over to the non-active history database. |
| September 6, 2011 |
Check out the
How To section of the RDPWin Help system for step by step
instructions on how to do things in RDPWin. |
| September 2, 2011 |
Enable
rate plan cutoffs by room type by setting switch 420-07 to
Yes. Select the rate plan and then room type to cutoff. |
| September 1, 2011 |
Use the
Global Post program to post charges to multiple owners at
one time. |
|
August 2011 |
|
| August
31, 2011 |
Make sure to display the
SSL certificate seal on your IRM.Net so guests know your site
is secure. |
| August
30, 2011 |
Use the Work Order module
to schedule
Tasks for reservations, which can include anything from flowers
in the room to delivering a rollaway.
|
| August
29, 2011 |
Make sure to enter the
GDS Res# if you enter reservation from the GDS manually. If
not entered, guests that change or cancel their reservation on
the GDS will not be reflected in RDP. |
| August
26, 2011 |
Use the
keyboard shortcuts for certain programs, to access them
quickly without using the mouse. |
| August
25, 2011 |
Create custom surveys with
the new
Survey Module to e-mail your guests automatically upon check-out
that is included with a copy of the folio. |
| August
24, 2011 |
Use
F4-Custom Help for information specific to your property such
as restaurant menus, phone numbers, procedure lists, etc |
| August
23, 2011 |
For companies with multiple
RDP directories, use the
Central Reservations module to view availability and book
reservations across all properties |
| August
22, 2011 |
The
Housekeeping Forecast can be a helpful tool for determining
the number of cleaning hours that will be required during a period
of time. |
| August
19, 2011 |
Use the
Process Held Deposits to globally forfeit deposits held on
account for cancelled reservations. The program will forfeit the
payment and process revenue to the owner if applicable. |
| August
18, 2011 |
Play the RDP Trivia Contest
for a chance to win tickets to the
2011 RDP Conference. |
| August
17, 2011 |
The
RDP Conference is fast approaching. If you haven't
registered yet, do so before airline tickets and hotel prices go
up. |
| August
16, 2011 |
Be sure to check the
Cancelled Reservations with Balance Due and Checked Out Res with
Balance Due reports for a list of guests that owe money to
the property. |
| August
15, 2011 |
Hide or restrict certain reports or entire report folders using
the
Reporter Security. Set a fence level that is higher than the
user's power level. |
| August
12, 2011 |
Check out the
RDP Video Training Library to watch videos on how to do some
of the more common tasks in RDP. |
| August
11, 2011 |
Send text messages from RDP to guests, owners, groups, vendors,
agents, etc. with the
Mobile Communication Mobile. |
| August
10, 2011 |
Designate certain guests as
Do Not Rent and the system will prevent them from making a
reservation. |
| August
9, 2011 |
If you have lockoffs, schedule the master unit to be cleaned
instead of individual sub-unit by checking the box
"Schedule Lockoff Master if Reservation is in Master Unit"
on the Miscellaneous tab of the Housekeeping Configuration. |
| August
8, 2011 |
RDP recommends keeping reservation in
active history for at least 60 days after check-out if you
have the owner accounting module. |
| August
5, 2011 |
RDP has just released the General Ledger Export in RDPWin. To
find out more about this module,
contact RDP Sales. |
| August
4, 2011 |
Hide the bottom tabs in order to view more of the tape chart by
checking the box
Hide Reservation Detail on the Reservation Configuration. |
| August
2, 2011 |
If an owner sells their unit, follow the
procedures to transfer ownership to ensure each owner is
paid for their reservations properly. |
| August
1, 2011 |
For properties with the 2-way GDS interface, check the
Monitor GDS on a daily basis to make sure reservations are
being made in RDP. |
|
July 2011 |
|
| July 29,
2011 |
Select the
default reservation tab to display when a reservation is
first selected. Update to RDPWin 3.0.007.27 or higher for
this feature. |
| July 28,
2011 |
When prompted for Old or New Rates when changing a reservation,
set
switch 425-14 to Yes to have the user enter Yield Management
to manually change the rate if the old or new rates are not
applicable. |
| July 27,
2011 |
Set
switch 421-24 to Yes to ignore minimum nights for
reservations attached to a group block. |
| July 26,
2011 |
Exclude rooms that are not clean if the guest's arrival is
today on the IRM.Net. This feature is available in RDPWin
3.0.007.26 or higher. |
| July 25,
2011 |
N/R rooms can be rented on the IRM.Net. Connect other spaces
such as boat slips, parking spaces, or golf carts to the guest's
reservation. |
| July 22,
2011 |
Set up a
long term security deposit in the case where long term
reservations have different security deposit amounts than
regular reservations. |
| July 21,
2011 |
F3 Find Res button includes a field to search by
GDS reservation number. Update to RDPWin 3.0.008.04 or
higher. |
| July 20,
2011 |
Create a
note template for all reservations. Automatically populate a
form for the user to fill in to help standardize the information
for each note. |
| July 19.
2011 |
Display the Notes on a reservation at the beginning of the
cancellation process. Update to RDPWin 3.0.008.04 or higher for
this new feature. |
| July 15,
2011 |
Use the
Room Type Configuration to enter or edit room types. This
replaces the C2, S1, and LZ tables. |
| July 14,
2011 |
Hit the F2 Print key or the F2 Print button to print any screen
in RDPWin. |
| July 13,
2011 |
Don't forget to run the
Generate Forecast program from the Statistics menu before
running any stat reports for future dates. |
| July 11,
2011 |
Click the Cancel option for another chance to forfeit a held deposit even after the reservation has already been cancelled. |
| July 8,
2011 |
If you use a third party to do email blasts, export all your guest history email addresses from RDP. Use the Mass Email Guests area to gather guest email addresses and export to Excel. |
| July 7,
2011 |
Use the Multi Owner Link field on the owner master to allow owners with multiple units easy access to their online owner account without having to login to each separately. |
| July 6,
2011 |
Assign a tax component to the phone call transaction codes
instead using the a tax code. |
| July 5,
2011 |
Use the Refund button from the Folio Change screen to void a
credit card transaction. If voided the same day as the payment,
the guest will not see the transaction on their credit card
statement. |
| July 1,
2011 |
Check out the
video training library for a quick how-to on certain topics.
Check back frequently, as new videos are added often. |
|
June 2011 |
|
| June 30,
2011 |
Don't forget that RDPWin Version 3 users can run
Reset Availability in RDPWin version 3.0.006.04 or higher.
Contact Support for more info. |
| June 29,
2011 |
Block dates on the IRM.Net from the IRM.Net menu -->
Configuration -->
Block Dates tab. |
| June 28,
2011 |
Make
multiple maintenance reservations at one time by clicking
the Available Rooms button and selecting as many rooms as
needed. |
| June 27,
2011 |
Use the
Transfer option to send advance deposits, held deposits,
security deposits, or other credits to a different reservation
or owner account. |
| June 24,
2011 |
Set switch 421-24 to Yes, and
group blocks will ignore the minimum night requirements.
Update to version 3.0.007.26 or higher/ |
| June 23,
2011 |
Check the
Attach Owner Specific Files box on the E-mail tab of the Statement
program to send additional attachments to owners along with the
statement. |
| June 22,
2011 |
Copy work orders by right clicking the work order from the
Monitor screen and choose
Copy Selected Work Order. |
| June 21,
2011 |
Perform a secondary sort from the
Reservation Analysis by clicking the first column to sort,
and hold down the shift key while clicking the second column for
the secondary sort. |
| June 20,
2011 |
To prevent folios from automatically printing at check-out,
check the
When Printing Folios Show All Folio Totals Even if No Activity
box in the Res Configuration --> Folio Tab. |
| June 17,
2011 |
Configure comment fields to have drop down for user to
select information. This saves time and eliminates data entry
errors. |
| June 16,
2011 |
If the incorrect transaction was offset on a group master,
select the
Show All Transactions from the Offset option to display ones
that are longer open. Then select both correct transaction and
the incorrect one to change which was offset. |
| July 15,
2011 |
Use the
Move Balance feature in the Folio submenu to transfer money
between the I, A, and B folios on a reservation. |
| June 14,
2011 |
Block activity vendors on the IRM.Net Virtual Store for
specified dates if the vendor is seasonal or to restrict holiday
periods. |
| June 13,
2011 |
Run multiple sessions of
RDPWin on your desktop by clicking the
Start Another RDPWin from Start menu or use the shortcut CTRL+A. |
| June 10,
2011 |
Use the
Audit Report option under the Groups and Owners menu to view
all transactions for a range for each master. |
| June 9,
2011 |
Require users to enter their
password when closing work orders, so you know who closed
it. |
| June 8,
2011 |
Use the
Markup Percentage feature on the Deposits tab of the Res
Configuration to include and extra amount when taking an advance
deposit. |
| June 7,
2011 |
RDP supports customers with
multiple GDS interfaces at one time. Make more rooms
accessible and maximize rental revenue by signing up with one or
more of the seven GDS providers RDP currently works with. |
| June 6,
2011 |
Use the IRM.Net Analytics
and Campaign Management module to track when guests use your keywords
in a search to reach the IRM.Net. |
| June 3,
2011 |
Don't forget to register for
RDP's Customer Conference Sept. 26-29 in Vail, CO. Register
online or call Rita Gale at (970) 845-1143. |
| June 2,
2011 |
Control inventory on the GDS using rate plan cutoffs. Cutoff
the GDS rate plan by room type or occupancy percent for the
entire property. |
| June 1,
2011 |
Check the
Available Rooms Only for Dates box on the Tape Chart to
display just the rooms available for the requested dates. |
|
May 2011 |
|
| May 31,
2011 |
Check out the
Revision Notes in the RDPWin Help system for the latest new
feature releases. |
| May 27,
2011 |
Sort work orders by in
the Monitor screen by priority by clicking the
Priority column header. High priorities will appear at the
top. |
| May 26,
2011 |
Sell
Travel Services from AIG Travel Guard and receive commission
for every sale, while providing vacation protection for your guests. |
| May 25,
2011 |
If a reservation was cancelled
and the deposit was forfeited by mistake, delete the
forfeit transaction to refund or hold the deposit on account. |
| May 24,
2011 |
Require IRM.Net guest to
check the
Agree to Cancellation Policy box before completing their booking,
to prevent guests from claiming they were unaware of the policies. |
| May 23,
2011 |
If you need to make changes
or print a folio for a non-active reservations, use
Transfer 1 Res from Non-Active in the Transfer to History program. |
| May 20,
2011 |
Pay vendors directly from the work order by entering the invoice
info and generating the payable. Print the check and statement from
RDPWin. |
| May 19,
2011 |
Set up the folio to be
emailed to guests when they check-out. Configure the folio report
in the
Reporter Configuration and email it just like you a confirmation. |
| May 18,
2011 |
Don't forget about the
F12 Quick View button in RDPWin to inquire on information without
having to leave the screen you are in. |
| May 17,
2011 |
Use the
Booking Report in the Reservations menu for a comprehensive
look at occupancy in various formats. |
| May 16,
2011 |
If you are having issues
with minimum night stays not working properly, see the
Min Nights Article that outlines the hierarchy for the configurations
switches in the different products. |
| May 13,
2011 |
Owner non-revenue transactions
(B7DI) can now be adjusted on the owner account, allowing owners
to receive revenue for comp reservations. |
| May 12,
2011 |
Set
Switch 421-10 to Yes to display cash back when a cash payment
is taken that is more than the balance due. |
| May 11,
2011 |
If you accept foreign currencies
for payments, set
Switch 421-14 to Yes. Daily exchange rates can be programmed,
while the system automatically calculates the amount due in the
foreign currency. |
| May 10,
2011 |
Adjusting Owner Revenue in RDPWin has been simplified with the
ability to adjust the revenue transaction code directly. |
| May 9, 2011 |
If some reports are running
slow, check to make sure the indexes on the report exist using
Crystal Reports. |
| May 6, 2011 |
Use the new date range
feature in the
Mass Email options for confirmations By Deposit Due and By Deposit
Received. |
| May 5, 2011 |
Enable Rate Description Links on the IRM.Net to provide guests
more information about the rate in a tooltip. |
| May 4, 2011 |
Click the
New Guest button from the Sharewith or Add Room programs to
keep the guests history records separate from the primary res. |
| May 3, 2011 |
Set
Switch 416-70 to Yes, in order to have the House block expanded
upon entering the Availability screen. |
| May 2, 2011 |
Click the
Cancel Option on an already cancelled reservation to forfeit
or refund the held deposit. |
|
April 2011 |
|
| April 29,
2011 |
Use
Convert Res Type to remove the room number on reservation to
convert it to inventory. This is useful if a room isn't available
until other reservations are rearranged. |
| April 28,
2011 |
Earn cash with the
RDP Referral Program. RDP pays a 10% "finders fee" for any referral
that leads to a sales. Contact
Alex at 970-845-1150. |
| April 27,
2011 |
Enable the
Newsletter feature for the IRM.Net Owner Portal. Owners can
view info that include HOA meeting notes, property newsletter, etc.
|
| April 26,
2011 |
Check out the
How-To section in RDPWin Help for step-by-step instructions
for completing some of the more common tasks within RDP. |
| April 25,
2011 |
Use the
Disburse Deposit feature to split up and apply a large payment
to the individual reservations within a group. |
| April 22,
2011 |
Don't forget to use the
F12 Quick View button for the F12 key to inquire on information
without having to leave your current screen. |
| April 21,
2011 |
Use the Work Order module
to schedule
Tasks for reservations, which can include anything from flowers
in the room to delivering a rollaway. |
| April 20,
2011 |
Schedule the
master on the housekeeping boards instead of the sub units if
the res is in the master to avoid confusion with housekeepers. |
| April 19,
2011 |
If you are having problems
with the GDS inputting reservations in RDPWin, make sure the
RDPWin Monitor is running and configured properly. |
| April 18,
2011 |
Schedule
pre check-in cleans or inspections on the arrival date or day
prior using the Housekeeping module. |
| April, 15,
2011 |
Customize labels in the
system by right clicking the label and selecting
Change Caption. Change the word 'room' to unit, villa, house,
etc. |
| April 14,
2011 |
Charge owners a
credit card fee for making payments via the IRM.Net by configuring
a percentage or flat amount to cover processing costs. |
| April 13,
2011 |
Don't forget backup your
RDP data everyday, including the IRM data. Having a backup is
critical in case of hardware failure, theft, fire, etc. |
| April 12,
2011 |
We are extending the
3-for-1 Tracking Package through the end of April. Purchase
Change Tracking, Denial Tracking, and IRM.Net Analytics for the
price of one. |
| April 8,
2011 |
Use
Promo Codes on the IRM.Net to offer guests special rate for
applying the code. Promo codes are assigned to a rate plan or package. |
| April 7,
2011 |
Users can change their
own password directly from the
Help main menu in RDPWin. Update to version 3.0.0007.21 or higher. |
| April 6,
2011 |
RDP has recently partnered
with Leisure Link and PackLate to develop a 2-way
GDS interface. |
| April 5,
2011 |
Include an interactive
map to your units on the IRM.Net. Guests can click the
Map link to view the location on Google Maps and enter a starting
location for directions. |
| April 4,
2011 |
Check the
No Show Payment box on the Deposit/Payment screen if charging
the guest's credit card for a cancellation or no show fee. |
| April 1,
2011 |
Use
Rate Plan Cutoff Tiers on the IRM.Net to display a different
rate based on occupancy. Cutoff larger discounts as the property
fills up. |
|
March 2011 |
|
| March 31,
2011 |
IRM.Net support additional
operators in the Conditions drop down for the
Guest Requests. Use >, >=, <, <=, or IN to help narrow down
the room selection. |
| March 30,
2011 |
Set a fence level using
UI Security to prevent users from accidentally skipping days
in the Close Day program in RDPWin. |
| March 29,
2011 |
IRM.Net can have cancellation
policy text display for specific rates plans, to be used when the
rate's cancellation policy differs from the standard. |
| March 28,
2011 |
Prevent users from overriding
rates, overbooking, or checking out with balance by setting up
passwords to protect these functions. |
| March 25,
2011 |
Enable the
Guest Waiting feature for when a guest arrives but their room
is not ready, to help the front desk prioritize clean room assignments.
|
| March 24,
2011 |
Configure the IRM.Net to
use
Advance Purchase Rates to give larger discounts for guests that
book further out from their arrival date. |
| March 23,
2011 |
Use the >| button on the
Find Reservation screen to go immediately to the last reservation
that was just made. |
| March 22,
2011 |
Avoid X-ing out of RDPWin
by mistake by checking the
Confirm RDPWin Close option in the System menu -> Configuration
-> System. |
| March 21,
2011 |
If you find that workstations
are running slower than other, run the
RDPWin Checklist to determine if the workstation meets the recommended
requirements. |
| March 18,
2011 |
Hide or restrict certain
reports or report folders using the
Reporter Security. Set a fence level that is higher than the user's
power level. |
| March 17,
2011 |
Track lost & found using
the
Work Order module by adding a work order when items are turned
in, and close the work order when they are returned. |
| March 16,
2011 |
Set the Tape Chart to display
reservations immediately upon entering the screen by checking the
"Display all rooms when tape chart is first shown" box in the
Reservation Configuration. |
| March 15,
2011 |
Earn cash with the
RDP Referral Program. RDP pays a 10% "finders fee" for any referral
that turns into a sale. |
| March 14,
2011 |
Click the
Total Rate link on the Charge Summary tab to view a breakdown
of all rate or package transactions including components. |
| March 11,
2011 |
Set the default to
Display All Transactions when entering the Transactions tab
on all masters. All transactions will display immediately. |
| March 10,
2011 |
The
Rooms Left Sell button located in the House Status screen is
a quick and easy way to make walk-in reservations. |
| March 9,
2011 |
Configure
Discount Rate Plans using any existing rate plan or package
and apply a discount percent. |
| March 8,
2011 |
Use the
Monitor Reservations feature in the RDPWin Monitor to view all
reservations in the various products across all properties. |
| March 7,
2011 |
Don't forget to
Freeze Rates before making changes to rates sets or seasons.
Remember package components DO NOT get included in freeze rates.
|
| March 4,
2011 |
Track clean quality and
keep notes regarding housekeeper performance in the
Housekeeping History. Run reports to analyze the data. |
| March 3,
2011 |
Sign up with one of RDP's
2-way GDS providers to help increase bookings. Reservations
are automatically added to RDP and your property can be published
on major travel sites like Orbitz or Travelocity. |
| March 2,
2011 |
If you find certain crystal
reports running slow, convert the report to an
ODBC connection. |
| March 1,
2011 |
March's
Module of the Month is a 3-for-1 package including Change Tracking,
Denial Tracking and IRM.Net Analytics. Contact
Sandra 970-845-1141
for more information. |
|
February 2011 |
|
| February
28, 2011 |
Join us for
Crystal Reports Training in Vail, CO April 18-20. Classes are
filling up fast so contact Sandra Asregadoo at 970-845-1141. |
| February
25, 2011 |
Make sure to display the
SSL certificate seal on your IRM.Net so guests know your site
is secure. |
| February
24, 2011 |
The Work Order module can
used to track all vendor information. Use it to generate statements
and checks to pay vendors for their services. |
| February
23, 2011 |
Don't forget to include
the IRM when making a backup of your RDP data.
Backing up the Inetpub folder on the IRM server is important
incase of a server crash. |
| February
22, 2011 |
Automatically
translate the IRM.Net into multiple different languages using
a free translator tool from either Google or Microsoft. |
| February
18, 2011 |
Make sure to review the
Internal Audit report everyday to ensure your system is in balance,
and report any issues to RDP Support. |
| February
17, 2011 |
The
Enhanced Forecasting reports are a powerful tool in analyzing
forecasted revenue and occupancy compared to the same time last
year. |
| February
16, 2011 |
The
Denial Tracking module can be used to determine why a reservation
was abandoned before the booking was complete using custom reasons
defined by your property. |
| February
15, 2011 |
The
Housekeeping Forecast can be a helpful tool for determining
the number of cleaning hours that will be required during a period
of time. |
| February
14, 2011 |
Use the
Package Component Statistics located in the Stats menu to view
revenue totals for each package component. |
| February
11, 2011 |
Use the
Pay All Bills program to enter and process bills that are paid
regularly for owners such as the cable or electric bill. |
| February
10, 2011 |
Export all Crystal Reports to PDF, Word, or Excel by using the
envelop icon next to the printer icon at the top of the Report View
window. |
| February
9, 2011 |
Hourly Activities can be scheduled using a hourly Tape Chart
to view available times. This feature is ideal for spa appointments,
tee times, etc. |
| February
8, 2011 |
Create custom surveys with
the new
Survey Module to e-mail your guests automatically upon check-out
that is included with a copy of the folio. |
| February
7, 2011 |
Use the
Maid Phone Interface Time Stamp feature to track the start and
end clean times for each guest room. |
| February
4, 2011 |
Take advantage of the
lowest credit card processing rates by swiping the credit cards
in RDP each time a payment or authorization is taken. |
| February
3, 2011 |
RDP will be hosting
RDPWin University, Feb. 22-24 in Vail, CO. This session will
cover Crystal Reports training. |
| February
2, 2011 |
Check the
Attach Owner Specific Files box on the E-mail tab of the Statement
program to send additional attachments to owners along with the
statement. |
| February
1, 2011 |
The
RDP messaging front page can communicate information to your
staff when they log into RDPWin. |
|
January 2011 |
|
| January
31, 2011 |
Use RDP's
Mass E-mail feature to send an e-mail blast to your entire guest
history, informing them of upcoming specials or promotions. |
| January
28, 2011 |
Run multiple sessions of
RDPWin on your desktop by clicking the
Start Another RDPWin from Start menu or use the shortcut CTRL+A. |
| January
27, 2011 |
Join us for a free Webinar
on
Change Tracking on Tuesday, February 1 at 10:00am MST. For more
info or to sign up, contact Alex
alex@resortdata.com |
| January
26, 2011 |
Update to RDPWin v2.095.20
or v3.0.007.09 before submitting
IRS 1042S forms, because the IRS changed field locations on
the form. |
| January
25, 2011 |
There are new procedures
for adjusting owner revenue for the 2011 calendar year.
Click here to review the document prior to finalizing January's
owner statement. |
| January
24, 2011 |
For companies with multiple
RDP directories, use the
Central Reservations module to view availability and book reservations
across all properties. |
| January
21, 2011 |
Use RDPWin to print or
file electronic
1099's for vendors. Reports are located in Work Order folder,
while the electronic 1099's are under the owner menu. |
| January
20, 2011 |
Update to the latest version
of RDPWin in order to file electronic
1099's. The IRS has moved fields and the latest version reflects
the changes. |
| January 19, 2011 |
Join us January 20, 2011 at 10:00am MST for
a free support webinar covering
IRS 1099's. |
| January 18, 2011 |
Use the right click menu from the Arrivals,
In House or Departures screen to e-mail confirmations, print registration
cards or print folios. |
| January 14, 2011 |
Track Assets using the Work Order module including model, serial
and part numbers to create an inventory of all items in the rooms. |
| January 13, 2011 |
Schedule hourly activities using the
Itinerary and Concierge module. Print or e-mail custom itineraries
to the guest. |
| January 12, 2011 |
Use the
Stats menu to view statistical data and create reports on the
fly for ledgers, components and statistical totals. |
| January 11, 2011 |
Sell
Travel Services from AIG Travel Guard and receive commission
for every sale, while providing vacation protection for your guests. |
| January 10, 2011 |
Set up
Room Info Help Screens to e-mail directly to guests providing
them with more information about room type or room. |
| January 7, 2011 |
Change Tracking can be used to identify all changes made to
reservations in the system with both the original and updated records. |
| January 6, 2011 |
Use the
Reservations Analysis feature to build a report on the fly by
using the grid's filter, sort and summation functions. |
| January 5, 2011 |
Use the
Maid Phone Interface to change the room status directly from
the telephone in the room. |
| January
4, 2011 |
Customize labels in the system by right clicking the label and
selecting Change Caption. Change the word "room" to unit, villa,
boat, etc. |
| January
3, 2011 |
The
Recurring Cleans feature from the Housekeeping menu can be used
to schedule common areas around your property to be cleaned on a
regular basis. |
|
December 2010 |
|
| December 30, 2010 |
Configure the IRM.Net to use
Advance Purchase Rates for guests to receive larger discounts
for reservations booked further out from the arrival date. |
| December
29, 2010 |
Use the IRM.Net Analytics
and Campaign Management module to track when guests use your keywords
in a search to reach the IRM.Net. |
| December 28, 2010 |
Use the
CRM module to track frequent guest data while awarding and redeeming
points for loyalty. |
| December
27, 2010 |
Use the
F12 Quick View button in RDPWin to inquire on information without
having to leave the screen you are in. |
| December 23, 2010 |
Check the
Revision Notes located in the Help menu for information about
new features in the latest RDPWin release. |
| December 22, 2010 |
Configure the
Work Order module to e-mail maintenance staff and vendors work
order notifications directly from the system. |
| December 21, 2010 |
Use
F4-Custom Help for information specific to your property such
as restaurant menus, phone numbers, procedure lists, etc. |
| December
20, 2010 |
Allow Internet guests to
book extras such as show tickets, transportation, etc. on the IRM.Net
using the
Virtual Store. |
| December
17, 2010 |
Use the
Reservations Booking Report located in the Reservations menu
for a comprehensive look at occupancy. |
| December
16, 2010 |
Get the latest version
of RDPWin and no longer encounter the auto logoff after 30 minutes
of inactivity. |
| December
15, 2010 |
Run
Reset Availability in RDPWin. It is now fully integrated and
no longer requires a DOS program. |
| December 14, 2010 |
Backing up your RDP data each night is one of
the most important things you can do. Contact RDP Support for more
info. |
