Resort Data Processing Customer Portal
Welcome to the RDP Customer Portal. Requests
for assistance submitted from this website will receive priority over all other
support requests. The average response time is targeted
at 1 hour. When the support office encounters a high volume of requests,
the response time may be longer. RDP Support will make every effort to reply
to all requests during the same business day. See:
RDP Support Business Hours
Requests reported using the portal will receive responses during normal RDP business
hours. If the request is submitted outside of normal business
hours, you should expect to receive a response the next
business day. If this is an after hours emergency, please see
24 hour emergency support.
To begin the process, enter your e-mail address and
password. This is your individual contact e-mail address and password on
record with RDP Support. If you need login assistance, call 970-845-7108.
For new customers, your first time
password will be RDP. Once logged in, you
can do the following:
- Click the Tickets tab and then use the icons
in the upper left to add
 ,
view
or modify
a ticket.
- Click the New Features tab and add an
enhancement request.
- Use the Edit Profile link in the upper right to change modify your
password.
- The Wiki tab will display customer support
documents. This is a feature coming in the future.
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