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2011 Newsletter Available Here	2011 Customer Conference September 26-29
Crystal Reports Classes Available!	February Module of the Month: Change Tracking

RDP Web Support Ticket System

RDP Support is currently closed.

The Web Support System is available from 7:00am - 6:00pm MST Monday through Friday excluding holidays.
Support closes at 3:00pm Mountain Time on Wednesdays for internal training.

Emergency Support is available 24 hours a day 365 days a year

How to obtain emergency after hours support

RDP standard support hours and vacation days

New Modules for Your System
RDPWin3 - PCI Compliance Guest Survey & Communications IRM.Net Analytics and Campaigns Expedia Two Way Interface Synxis Two Way GDS Interface InnTopia Two Way GDS Interface InnLink Two GDS Way Interface Room Key Interface: VingCard & Kaba Lock	Reservation Denial Tracking Messaging - To Do List - Trace System Change Tracking Direct from RDPWin Travel Services (Insurance, Security Deposit) Housekeeping Forecasting, Scheduling, & History Fast Credit Card Processing Via Internet Conference Room & Activity Scheduling	Video Check-out From Room Work Orders & Asset Management Wireless or Wired Internet Access and Billing Booking Pace & Occupancy Forecasting Customer Relationship Management (CRM) & Guest Rewards Internet Reservation Module Virtual Store - Sell Other Items Using IRM

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