Overview

Select Manage Users from the System main menu to maintain the list of users for RDPWin. The PW Table remains the primary location for user data.

The User Maintenance screen checks to see if other users have the same password when leaving the password field and the same initials when leaving the initials field. The error provider is shown if another user is found when either of these two fields match. This new logic may cause problems for some customers when converting from the PW Table as they may have users that happen to have the same initials or passwords.

For the foreseeable future we still maintain the PW Table - changes made to users in the User Maintenance screen are saved to the PW Table so that users can use the same UserName and Password in both RDPWin and RDP-DOS.

Add Users

When Manage Users is clicked and no users exist, a message is displayed to inform the user. Click OK to open the Add RDP User screen. Name, Initials, Power Level, Type, Group are required before saving is allowed.

Change Users

When Change is clicked from the User Listing screen, the User Maintenance screen displays existing login information for the selected user. Make changes and click Save when complete.

Password, Initials, Group, Full Name, E-mail Address, and Comments

Login Name: Enter or change the user's login name (up to six alphanumeric characters). This can be a unique entry for individual users such as SamP, GeorgeM, etc., or logons can be created for departments such as Front Desk, Maintenance, Accounting, etc. Keep in mind that Change Tracking uses the Logon to identify the user for any changes made in the system. The more specific the logons, the more detailed the change tracking can be throughout the system. When charges are posted in error using a department login, the responsible party can only be identified to the level of the department login and not an individual user. Individual logins are suggested. This field is enabled when adding/changing logins only for administrators.
Password: Enter the user's unique password which is masked, even during entry, for security purposes (up to eight alphanumeric characters).
Verify Password: When the password is added or changed, the characters in Password and Verify Password must match perfectly to assure proper entry. An error message is displayed when the two fields are not identical and re-entry is required.
Initials: Enter the user's initials to prevent the system from prompting for initials when making reservations, posting charges, or taking payments. Initials must be unique within the system. User initials are stamped on all transactions posted by the user. This information can be found by double-clicking a transaction to display the transaction detail.
Power Level: From the System main menu, select Manage Users from Navigation to open the User Listing. Select a user and click Change or double-click to view and change the Power Level of any user. The power level (numerical characters 1 through 999) dictates which RDP functions the user may access. The power level is used in conjunction with fence levels and Menu Security. For example, if the user power level equals 50 and the front desk menu has a fence level equal to 60, the user would not have access to this menu option. This field is only enabled for administrators.
User Type: Enabled only for Administrators, select the type of user from the drop-down. User and Administrator are available by default and are for unofficial classification only. The designated type does not affect regular user-access within the system. Only Administrators can change Power Level and Type for any user. This field is only enabled for administrators.
User Group: Select the group from which the users is to be categorized. Accounting, Front Desk, Night Audit, Reservations, and Manager are available by default and are for unofficial classification only. The designated group does not affect user-access within the system. The items in the Group field are hard-coded and cannot be changed by the customer.
Full Name: Enter the full name of the user. The entry can be made in LastName/FirstName format. If entered using the "FirstName LastName" format, the system automatically reformats the information to LastName/FirstName.
E-mail Address: Enter the e-mail address defined for the individual user. This field is referenced only when there is no system-wide e-mail address or confirmation send-from e-mail address configured.
Comment: Enter any comments (up to 30 alphanumeric characters) for this user.
Credit Card Administrator: When the system administrator, logged in with a Power Level 999, clicks Process on the Credit Card Encryption screen and sets the system to Level 4 credit card security, the system designates that user as the Credit Card Administrator. That Credit Card Administrator is the only user with the ability to check this box for other users. If only one Credit Card Administrator is designated and that user is selected for deletion, a warning message displays. If deletion is completed and a Credit Card Administrator no longer exists, contact Support at (970) 845-7108. This field is only enabled for administrators.
Prompt for Password When Posting Charges: Check this box to require the user's password before allowing charges to be posted. This ensures that only users with approved access can make changes to folios regardless of Power Level. There are two switches that control whether the system prompts for passwords when posting transactions. When Switch 421-09 is set to Yes, the system always prompts for passwords. When Switch 421-09 is set to No, the system prompts for a password if this checkbox is checked for current user (in the PW Table if the record does not exist in Users.dat). This field is only enabled for administrators.
Use Alternate Credit Card Processor: Some properties may wish for some charges to be processed using a different merchant identification number. For example, reservationists might use one credit card processor account for advanced deposits taken (a liability) and front desk might use another processor for actual, incurred charges (an asset). This information is stored in the PW table. This field is only enabled for administrators.
Property Code: The property drop-down is available on the Change RDP User screen when "Turn on Property Code Feature" Switch 422-12 is set to Yes. When set to anything other than "All" when the user logs into RDPWin, the system sets all the Property Code drop-downs to the selected value on the user, disables the property drop-down in all system areas, and restricts access to only the selected property set on the RDP user record.

Delete

Click Delete to remove the currently selected user. A warning is displayed and requires confirmation before deletion. This button is disabled if the user selected for deletion is the same as the currently logged in user. Users cannot be deleted while actually in use.

Click these links for Frequently Asked Questions or Troubleshooting assistance.

Last Updated 04/15/2009

System Administrator - RDP User Maintenance

Overview

Add Users

Change Users

Delete