Any reference to CRM, Enhanced Housekeeping, Work Orders and Asset Management, Reporter, and Stats will only be appropriate and active if the customer has purchased each of these modules.

Revision 2.075 (Released 09/05/08)

Pervasive Version 9.52 or Higher Required

Version 2.040 was the last release for customers using Pervasive Version 8. All new features, bug fixes and enhancements will only be added to the RDPWin Version for Pervasive 9/10. Pervasive 8 customers can use this last release while planning the upgrade to Pervasive 9/10. It is highly recommended that Pervasive is upgraded as soon as possible, as it is required on all future updates.

System

Rates | Freeze Rates: Select Freeze Rates from the System | Rates submenu to run the RDP-DOS version of 990 (Option 5). When a rate/rates is/are selected and Process is clicked, then the RatePlanOverride in the HExpense file AND the DailyChargeFlag in the HReserve file are set to "*". Archived reservations in the BookHist files are not affected.

The purpose of the function is to keep existing reservations at their current rate settings while allowing the property to update rate sets. Any frozen rates have an asterisk "*" on the folio to indicate the rate has been frozen and to notify the Reset Res from Folio program to skip the frozen rate.

Once a rate has been frozen and requires an update at some point in the future, change the room number, room type; accept the new rates when prompted, and save. Should the reservationist need to keep the room number or room type, then change the reservation back into the original room number or room type. The system automatically assigns the updated rate set to the reservation and the freeze flag is removed from the folio.

Note: When the HExpense and HReserve files do not have a specified rate plan, the records are not updated.

Select one rate plan to specify a single rate plan or select All to freeze all existing rate plans. Click Process, select yes at the warning to proceed with the freeze.
Zip Code Fields Now 10 Digits: All Zip Code fields in the RDPWin system allow up to 10 digits.
F12 Quick View ~ Inquire: F12 now works from even more screens within RDPWin. The Inquire screen runs on a separate thread like RDPWin Monitor does, so the screen can be minimized and accessed quickly whenever needed. The Quick View screen offers a menu like the main menu in RDPWin. Prior to Version 2.075, selections available were System, Masters, Owners, and Reservations areas of the system. The Housekeeping, Reporter, Stats, CRM, and Accounting menus have been added in Version 2.075.
Alt F12 - Availability: RDPWin now offers Alt-F12 (Alt key, F12 key) shortcut to access the Availability screen in read-only format.
Ctrl-F12 - DDF Info: RDPWin now offers Ctrl-F12 (Ctrl key, F12 key) shortcut to access the DDF Info screen in read-only format.

Reservations

Arrivals / In-house / Departures / Group Leader Lists | Count and People Categories

The reservation list shows the number of reservations and the number of people at the bottom of the listing area. This applies to the group leader reservation listing, arrivals, departures and in-house lists.

Post Charges | Folio Type Override

Charges can be posted to any folio regardless of how the reservation was originally set up.

The Folio Type Override drop-down shows when:

Use Individual Folios A & B (Switch 414-05) is checked in configuration;
A group leader exists on the reservation; or
A group master exists on the reservation

When displayed, the calculated folio type can be overridden and the folio override flag is set (asterisk next to the folio type on the folio listing).

Housekeeping

Configuration | Miscellaneous Tab | Schedule Pre-checking Cleans | All Clean & Vacant Rooms

Rooms are generally not on the schedule until a room is marked as dirty. Some customers may wish for all rooms to be included on the schedule in order for the housekeepers to enter and confirm the room is ready for a guest regardless of the clean status (clean, inspect, or dirty).

When the "All Clean & Vacant Rooms" radio button is selected, all pre-checkin cleans rooms are marked as dirty so as to be included on the schedule when created. A Clean Type of "Ready" (or the like) should be created and selected in the Add Pre-checking Cleans drop-down and the Pre-checkin room status should be set to Dirty (sets the flag so the new clean type is part of the schedule).

To configure this situation:

Create "Ready" clean type on the Configuration | Clean Types tab. A Ready clean can indicate the housekeeper should enter and confirm the room is ready for rental.
Select Ready from the Add Pre-checking Cleans drop-down.
Select the All Clean & Vacant Rooms radio button.
Select Dirty from the Pre-checking Room Status drop-down.
Save.
Create today's schedule. All rooms are included on the boards regardless of clean status.

Night Audit

Transfer to Historical Files: Select Transfer to Historical Files from the System | File Utilities submenu. In order to keep RDPWin running as quickly as possible old reservations are archived by moving the database records into backup database files so that the main database files are kept small and clean. This is the RDPWin version of the RDP-DOS 910 Utility.

Masters

Travel Agents | Configuration | Agent Tab | Display Comment 1 on the Process Commission Screen: when checked, the Agent Master's Comment 1 field displays on the Process Commission screen in line with the rate plan on the reservation and transaction line.

Click these links for Frequently Asked Questions or Troubleshooting assistance.

Last Updated 09/05/2008