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Group Reservations - Change

 

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For more information, review detail at:

Groups & Conferences Overview (RDP's Website)
Group Reservations How To


Change Group Reservations

Make changes to all or some group reservations at once.  Select Change Group Res from the Reservations | Group submenu.

When no group reservation is selected in a grid when Change Group Res is selected, the Find Group screen opens and requires selection.  When a group is already selected in the grid, the Change Group Reservations screen opens and requires selection of a field to update for the group. 

Fields available for update are: Comments, Daily Charges, Dates, Housekeeping, Market Code, Source of Business, and Tax Codes.  Tasks can be added but must be changed using the Work Orders & Assets Management Task Change screen to update.

Save
All changes (adding tasks is not included)  are not saved until the Save button is clicked.  When another field is selected prior to saving, a message displays.
Cancel
Saving can be a lengthy process.  Because saving Comments, Daily Charges and Dates can take a while to save, a Cancel button is available once the Save button is clicked. 

Click the Cancel button to stop the update process after the current reservation is saved/updated. Reservations already updated when the Cancel button is clicked are not reset.
Status Column
Because saving Comments, Daily Charges and Dates can be a lengthy process, use the Status column in the grid to track the progress.  As reservations are updated, the Status column displays information as the status is changed.  A successful update displays as OK, and unsuccessful update reasons display as well such as  when a reservation is extended and the room number is unavailable during any part of the stay.
Allow Move
Change the Allow Move field on all or some of the reservations in the selected group. To make changes to all the reservations in the group, select from the "Update All Reservations To" field and select Yes or No, then click the Update Grid button.  All reservations are officially updated when the Save button is clicked.  Use Reset to return the service to the setting when last saved.

Comments
Select Comments to override the comments for all the reservations in the selected group. Each Comment field has an Add and a Delete checkbox.  To replace the comments on all reservations in the group, click the Add checkbox. Use the "Add All" button to check all the Add checkboxes or the "Delete All" button to uncheck all the Add checkboxes.

To blank out the Comment field on all the reservations in the group, then check the Delete checkbox. Delete all contents of a Comment to automatically check the Delete checkbox.  Use the "Add All" button to check all the Add checkboxes or the "Delete All" button to uncheck all the Add checkboxes.

To maintain the current checkbox status, leave both the Add and Delete checkboxes unchanged. When the value of the Comment is updated, the Add checkbox is automatically checked.

Note:  The Add and Delete checkboxes for the same comment can not be checked at the same time.
Daily Charges
Override the Daily Charges for all the reservations in the selected group. Each Daily Charge field has an Add and a Delete checkbox.  To replace the Daily Charges on all reservations in the group, click the Add checkbox. Use the "Add All" button to check all the Add checkboxes or the "Delete All" button to uncheck all the Add checkboxes.

To remove a Daily Charge from all the reservations in the group, check the Delete checkbox. Delete all contents of a Daily Charge to automatically check the Delete checkbox.  Use the "Add All" button to check all the Add checkboxes or the "Delete All" button to uncheck all the Add checkboxes.

To maintain the current checkbox status, leave both the Add and Delete checkboxes unchanged. When the value of the Daily Charge is updated, the Add checkbox is automatically checked.

Note:  The Add and Delete checkboxes for the same comment can not be checked at the same time.

Dates
Change the reservation dates for all the reservations in the selected group and/or make changes to single group member reservations. To make changes to all the reservations in the group change the Arrival, Nights, or Departure values on the top of the screen and click the Update button.  The information can be typed in directly or updated using the calendar function.  All reservations are updated when the Save button is clicked.  Use Reset to return the dates to the setting when last saved.

To update just one of the group reservations, update the value in the grid (updatable columns display with a different color background) and click the Save button.

The Status column displays OK for all successful changes and a description for any errors.
Housekeeping
Change the housekeeping service for all the reservations in the selected group and/or make changes to single group member reservations. To make changes to all the reservations in the group, select from the "Update All Reservations To" field and click the Update button.  All reservations are officially updated when the Save button is clicked.  Use Reset to return the service to the setting when last saved.

To update just one of the group reservations, update the value in the grid (updatable columns display with a different color background) and click the Save button.
Market Code
Change the Market Code for all the reservations in the selected group and/or make changes to single group member reservations. To make changes to all the reservations in the group, select from the "Update All Reservations To" field and click the Update button.  All reservations are officially updated when the Save button is clicked.  Use Reset to return the service to the setting when last saved.

To update just one of the group reservations, update the value in the grid (updatable columns display with a different color background) and click the Save button.
Source of Business
Change the Source of Business (SOB) Code for all the reservations in the selected group and/or make changes to single group member reservations. To make changes to all the reservations in the group, select from the "Update All Reservations To" field and click the Update button.  All reservations are officially updated when the Save button is clicked.  Use Reset to return the service to the setting when last saved.

To update just one of the group reservations, update the value in the grid (updatable columns display with a different color background) and click the Save button.
Add Tasks
Add tasks to each reservation in the selected group. Tasks are added immediately, so no Save button is available.  However, a cancel button appears after a task is created and can be clicked anytime.  Click the Add Task button to access that screen. 

Note: If the Group Leader is an M-Type reservation, then tasks are not saved on the leader reservation. M-type reservations are leader reservations without an "real person" attached such as RDP LEADER or IBM LEADER, which allows an external group folio to be used with all associated (member) reservations.
Tax Code
Change the tax code on all or some of the reservations for the selected group. Changing the tax code will update the tax amounts for each reservation. Select the new tax code and click the Update grid button. Once the grid has been updated, click Save to save the changes.



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Last Updated 04/27/2012

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