The How To's are designed to help walk through step by step some of the common functions within RDP. Not all scenarios are covered in the How To's. Please contact RDP Support with questions.

Accounting

• Add Transaction Code

Activities

• Create or Configure Activities
• Direct Cost Activity

Front Desk

• Check-In Reservations
• Check-Out Reservations
• Convert Payments to Other Currencies
• Post Charges
• Release Authorizations
• Remove Forfeit Transaction from Cancelled Reservation
• Take Payments

Groups

• Adjust Group Blocks
• Group Reservations
• Group Payments
• Re-Open Group Balance Forward Statements
• Small Group Reservations with Leader Only (No Master)

Guests

• Block Guests - Do Not Rent
• Export Guest History - Including E-mail Addresses

Housekeeping

• Create Boards/Schedule
• Schedule Recurring Cleans

IRM.Net

• Advance Purchase Rate
• Block Dates
• Brochure Requests
• Cancel Reservations on IRM.Net
• Configure Map Links
• Configure Promo Codes
• Email Opt Out
• Interactive Map
• Translate IRM.Net into Other Languages

Night Audit

• Export GL
• Reset Availability

Owners

• Adjust Owner Revenue
• Configure Recurring Charges
• Configure Res Related Charges
• Owner 1099's
• Post Pooled Charges
• Re-Open Owner Statements
• Transfer Ownership of Room

Rates

• Configure Seasons Table-C3
• Add Rate Sets
• Change Rate Sets
• Room Only Rate Plans
• Components
• Daily Package
• Discount Rate Plans
• Best Available Rate
• Rate Plan Pattern
• Long Term Rates
• Rate Plan Cut-offs
• Freeze Rates
• People Patterns
• Use Weekend Rate on Non Weekends

Reporter

• Configure Email Opt Out or Unsubscribe Link

Reservations

• Configure Central Reservations
• Gift Certificates
• Global Post to Reservations
• Security Deposits

Rooms

• Room Type Configuration - Add Room Types

Surveys

• Add Survey
• Customize & Style Surveys

System

• Add or Change System Messages
• Add a Country
• Configure Text Messages
• Configure Other Charges
• Convert Payments to Other Currencies
• Create User Account
• Create Comment Labels with Drop Downs
• Notes Template

Timeshare

• Expire Contracts

Travel Agents

• Re-Open Travel Agent Statements

Vendors - Work Orders

• Audit Time Sheets
• Re-Open Vendor Statements
• Time Sheet Entry

Work Orders

• Add Tasks
• Add Work Orders
• Recurring Work Orders

 

Click here for Tutorials Index.

Click these links for Frequently Asked Questions or Troubleshooting assistance.

Last Updated 3/26/2012

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