- Click here for CRM Overview
- (Customer Relationship Management (RX) module required.)
Overview
Frequent Guest tracks all guest history. Find a guest by name
or guest number, add a new member, load members from existing guest history,
and configure the module to user specification.
Find Guest
To find a guest by name or number, click Find in Navigation, the main menu, or the CRM Navigation page. Enter the CRM Number or Guest Name and click the Find button. If one unique guest record matches the entry, that guest is highlighted in the grid. If there is more than one match, the grid displays the closest matches to allow further selection. Double-click on a guest from the grid or click Select to display the Frequent Guest Information screen. Click Close when finished.
- Find Email Address
- Enter nothing, one character, some characters, or the full e-mail
address of the desired guest. Click Find to display the guest with
the requested (or closest match) selected in the grid and display the
list alphabetically/numerically by e-mail address when searching by e-mail
address.
- Find By Alternate ID
- When an Alternate ID is entered on the Details tab, the system
can also search by this parameter. Click Find to display the guest
with the requested (or closest match) selected in the grid and display
the list alphabetically/numerically by Alternate ID.
- Start (|<), Previous (<), Next (>), and End (>|)
- See Start (|<), Previous (<), Next (>), and End (>|) for assistance with moving through pages in the grid.
Click these links for Frequently Asked Questions or Troubleshooting assistance.
Last Updated 11/18/2008
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