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New
Customer Installation Checklist
Thank you for choosing Resort Data Processing. This document serves as an outline for organizing the installation of the system. Please complete the following table as you progress through the installation process. Follow the links within the table for additional information regarding a specific step. For more information, please contact RDP Sales at (970) 845-1140.
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RDP Implementation and Training Check-list |
Completion Date |
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Confirm or purchase hardware and
software infrastructure. Hardware
Requirements. |
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Purchase and install current
version of Pervasive.SQL Database. Overview of Pervasive Database. |
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Establish static IP address for
RDP to connect to your system with an administrator login and password (also
necessary for Internet Reservations Module). Hardware
Requirements and IRM
Checklist. |
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RDP delivers ‘empty’ system via
the Internet through terminal services, remote desktop or Citrix. |
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Review and establish plan for RDP Interfaces such
as credit card, phone, point-of-sale, etc. |
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If you have purchased the SDC
Credit Card Interface, please review Overview
of Credit Card Processing. |
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Review critical factors
to consider when configuring room types and room numbers. |
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Begin entering critical system data immediately! Refer either to installation document in Adobe format or installation document in Word Format. |
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RDP trains your staff on how to
enter the critical system data from Installation document. |
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Your staff enters critical system
data from Installation Kit |
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Once hardware is in place, onsite
implementation and training dates are established when you sign the RDP
Confirmation of Installation letter. |
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Support and Training Manager, will contact you and assign an RDP Technician to your site, who
will contact you regarding any questions you might have. See RDP Support. |
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If you have purchased the
uploading of Guest History, please see Guest History Upload. |
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Your staff enters all future
reservations and other critical system data prior to RDP arrival for onsite
installation. It is critical to enter this data ahead of time. RDP
installers will train your staff extensively on this process, but they do not
perform data entry. See Reservations
Overview. |
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Your staff configures Internet
Reservations Module prior to our arrival. See IRM
Installation Checklist. |
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RDP arrives
onsite for training. At this point all reservations and critical system
data will already have been entered by your staff. |
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Send final payment to
RDP. If you have any questions please call RDP Sales. |
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Links to RDP Data Server and Internet Reservation Module
(IRM.net) documents
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