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IRM Configuration - Monitor Overview

The IRM Monitor displays various IRM information and can be accessed using Internet Explorer 6.0 or higher as follows:

From the IRM Bridge Server
From any workstation at the property
From any remote computer connected to the Internet

From Internet Explorer 6.0 or higher, type one of the following:

http://localhost/IRM/Monitor.asp only works from the IRM Bridge)
http://xxx.xxx.xxx.xxx/irm/monitor.asp (substitute the IP Address of the IRM Bridge for "xxx.xxx.xxx.xxx"

Choose Property

For customers managing several IRM installations on the same fileserver, the "Choose Property" field is used to switch between configuration options on each resort. For example, a customer may have three options on the "Resorts" screen, 01, 02, and 03. These three choices also display in this drop-down box.

Choose Language	Properties using our Multiple Languages feature can choose a language from the dropdown. When "Start IRM" or "See File Names" is clicked, the IRM will start, using the files in the folders for the specified language.
Refresh &Refresh Rate	The IRM updates the monitor information periodically, based on the Refresh Rate.
Login Name	This is the name the IRM uses to Login to the IRM Bridge Server and the Data Server
Session ID	Each web server session is assigned a unique session ID number. The number displayed here is for the monitor's session and may be needed by RDP support.
Btrieve Client ID	Each IRM session is also assigned a unique "Btrieve Client ID ". Client ID's are assigned a sequential number from 1 to 32,000. Once at 32,000 the number cycles back to 1. This number is also automatically reset when the IRM application or IIS is restarted.
Session Count	Number of users with active sessions. The monitor is counted as a session so the lowest number is always one. Check this setting before downing the IRM server so an Internet guest is not disconnected from the IRM in the middle of a session. If a guest using the IRM exits, the session is not cleared for 20 minutes.
IRM Directory	Displays where the IRM application is located, which should always be c:\inetpub\wwwroot\irm
Current Resort	Displays the data path and resort description for the current RDP data directory. Properties using the IRM for multiple resorts should always note this setting prior to updating IRM settings with the "Choose Property" option in the monitor.
RDPMods.DLL RDPHTML.DLL	These files are critical to the correct functioning of the IRM. The size and date of the files are displayed so that RDP support can determine if your IRM has the correct version.
E- Mail Server	In order for e-mail confirmations to be delivered to Internet guests, the e-mail system must be installed. Various session e-mails are sent to RDP for tracking purposes and can also be sent to an e-mail address at the property.
SDC File Path	The path to the SDC bridge computer for credit card transactions.
IRM Options	Click this link to display the main configuration options and password entry box. See IRM Options" below for details.
What's New	Click the "What's New" hyperlink in the monitor to view new features available with the latest revision of the IRM. Or use the link below: http://www.resortdata.com/IRMHelp/IRMFeatures/IRMFeatures.htm
IRM Log Files (hyperlink)	The IRM creates a log file daily. This log file stores various session information, errors generated on the IRM and information regarding confirmations sent.
Start IRM (hyperlink)	Starts the IRM. Note: During configuration, use the "See File Names" Option below to start the IRM and view all HTML files that need to be changed.
IRM Help (hyperlink)	Link to IRM Help system on www.resortdata.com. An internet connection is required.
See File Names	When configuring or editing the IRM Usertext html files it is helpful to see where these files are displayed on the screen.
Backup Mode	RDP suggests that "Backup mode" is always set to "OFF". Your tape backup software should be set to "Backup open files" and the IRM should be left up 24 hours a day. Please call RDP Support at 970-845-7108 for details.
IRM Reservations Made Today	When the "IRM Reservations Made Today" box is checked, the monitor displays all IRM reservations made today. A cross check is done to be sure the same reservation exists in RDPDOS, if not the text "Check e-mail confirmations for Res#: xxx and verify in RDP." displays. The IRM also displays a summary of IRM business for the day broken down into Number of Reservations Made, Total Nightly Room Charges, Other charges, Travel Agent Commissions and Total Number of People.
Brochure Requests Made Today	When checked, the 'Brochure Requests Made Today" box will display all brochure requests made on the current system date. The guest history number, name, address, and e-mail are displayed for each request at the bottom of the Monitor page. Brochure requests can be made with the RDP Wait List module, contact RDP Sales at 970-845-7108 for more information.
Application Variables	Do not put a check in the "Application Variables" unless directed by RDP Support.
Session Variables	Do not put a check in the "Session Variables" unless directed by RDP Support.
Test Master Files	Use this link to verify that files 72, 73, and 75 have been properly rebuilt for e-mail purposes.

IRM Configuration Options

Click the "IRM Configuration Options" link to display the Configuration Options & Password page. The options on this page are described below.

IRM Options	Default option. Directs the IRM to the Configuration page. The IRM Configuration page holds the main IRM settings.
Block IRM	Block dates in the IRM. With dates blocked, reservations cannot be made or must be made to follow property-defined rules. The IRM can effectively be 'turned off' for a given period of time for a guest, travel agent, group or rate plan.
Configure Rooms	Configure eight additional IRM search criteria. These criteria are used by Internet guests for finding accommodations.
Configure Comment Fields	Configure up to 17 Comment Fields that the guest can fill out during the reservation process.
Passwords	Use the following steps for updating the configuration password in the RDP-DOS system. From the System Manager Menu 98, select Option 090 - "Update System Tables". Select Option U "Update Table Records". Enter C1 as the table number and select "S" for Sub-record. Enter sub-record IRMPW. Enter the password in the "Special Data" field. File the password. *The default IRM Options password is "RDP".*

Configuring the Internet Reservation Module

The Internet Reservation Module (IRM) allows Internet guests to make reservations directly into the RDP system without involvement from the property’s reservation staff. This section provides links to instructions for configuring the IRM after the Windows 2000/2003 bridge server has been installed.

Remember to backup the C:\Inetpub directory every day on the IRM server to avoid losing important files and pictures. See Backup for more details.

IRM Configuration Links
Issues Related to Unit Type and Unit Number Limit Guest Search Criteria Required Changes to System Settings IRM Monitor Overview IRM Options Blocking the IRM Configure Rooms	Configure Comment Fields User-Defined HTML and Text Files Customizing the IRM with Pictures and HTML Hyperlinks to the IRM The IRM and Internet Security Installation and Configuration of Microsoft Internal Outgoing SMTP Mail Server Linking Options From Your Marketing Website to the IRM

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