Index
Article ID: KWin0096
Added:  9/22/09 BC

Performance Slow During Credit Card Processing

Issue:
The system is slow both before and after the credit card processing screen is displayed.

Solution: 
The system is writing to the errorlog file and it is a very large file.  Currently, this is an XML file, which does not perform very well.  RDP will be replacing this file with a Pervasive database file in the near future.

In the meantime, rename the file and the system will create a new empty file and the performance will increase.