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CRMWeb Pervasive Error
System Temporarily Unavailable

Index
Article ID#: KWin0052 - 04/24/08 - SS

Issue

After updating the CRM and guests access accounts, the system posts the following error message:

The system is temporarily unavailable, please try again later.  CRMWebSvc-IsUtilityRunning:  could not load file or assembly 'Pervasive.Data.SqlClient, Version=2.10.1.4, Culture-neutral, PublicKeyToken=c84cd5c63851e072' or one of its dependencies.  The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

Solution

The pervasive .dll did not get updated correctly on the web server.

1. From Windows Explorer, navigate to /inetpub/wwwroot/CRM and delete the bin folder.
   
2. Navigate to inetpub/wwwroot/RDPWinCentralSvc and delete the bin folder.
   
3. run the CRMWebx.xxx.x.exe installation again choosing the repair option.

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