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RDPWin Knowledge Base

The list below contains articles relating to the RDPWin property management system.  You may also use the search option.

RDPWin Menu Topics
Accounting Articles


Accounting
Article ID Date Description
Kwin0098 02/09/09 Stat 6 File 86 Key 6
KWin0008 04/05/05 Peachtree Accounting and RDPWin Updated 10/12/07

Audit
Article ID Date Description
KWin0100 07/02/08 Room and Tax Will Not Post - Error:  No In-house Guests
KWin0063 6/13/08 Skip: Res in Use by Another User When Posting Nightly Charges
KWin0062 6/13/08 Room and Tax Needs to be Posted for Today

Credit Cards
Article ID Date Description
KWin0086 1/30/09 Swiping Credit Card on Terminal Server Connection Adds "5" to Credit Card Number

CRM
Article ID Date Description
KWin0088 4/2/09 Error Loggin into CRMWeb
KWin0068 6/19/08 CRM Configuration Error in Version 2.063
KWin0052 4/24/08 

CRMWeb Pervasive Error - System Temporarily Unavailable
KWin0032 12/13/06 CRM Demo Mode Steps

Housekeeping
Article ID Date Description
KWin0075 8/21/08 Do Not Mark Rooms Dirty - Customers w/o Enhanced Hskpg Module S2

Masters (Except Owners)
Article ID Date Description
KWin0104 02/08/08 Credit Card Encryption Error
KWin0079 10/02/08 Use Wholesalers w/o Using Net Rates or Billing Group Masters
~ Pre-Deduct Travel Configuration ~
KWin0078 10/02/08 Group Leader/Master Reservation Transfer Amount is Incorrect
KWin0057 06/02/08 Remove Room From Inventory
KWin0046 10/03/07 Credit Card CID# Storage Not Allowed
KWin0005 5/21/06 Critical factors to consider when configuring room types & room numbers

Owners
Article ID Date Description
KWin0106 04/01/08 Invalid Owner Was Specified - for Encrypted Users.dat
K000138 12/28/07 1099 Procedures
KWin0082 10/23/08 Hawaii Tax1 and Tax2
KWin0073 7/31/08 Owner Statements - B7D7 vs. B7DA in Statement Summary
KWin0050 2/22/08 Eliminate foreign owners from electronic 1099s
KWin0035 1/17/07 Troubleshooting Problems With Owner Revenue
KWin0034 12/21/06 Post TX From File
KWin0017 2/22/06 How to display Statement-Work Order Description on Owner Statements
KWin0016 2/9/06 Changing the beginning statement date on Owner Statements
KWin0012 7/2605 Fix Owner Occupancy Stats

Pervasive
Article ID Date Description
KWin0111 07/29/08 Pervasive Error:  No Such Table or Object  - S1 Table Configuration Errors
KWin0099 02/09/09 Pervasive Error When Using CRM - System is Temporarily Unavailable
KWin0095 9/25/09 RDPWin using more licenses than workstations accessing Pervasive (Stat 161)
KWin0070 6/30/08 Save & Install Pervasive Hot Fixes
KWin0058 12/29/08 Stat 35 Error - Application Encountered a Directory Error Updated
KWin0052 4/24/08 

CRMWeb Pervasive Error - System Temporarily Unavailable
KWin0041 8/22/07 Pervasive 9 Error Causes Masters List to Break in RPWin Version 2.xxx
KWin0029 10/19/06 Logon-CheckPervasive: -ServerSettingsOK: DTO-Disconnect
KWin0026 8/1/06 Pervasive Status 46 - Access Denied
KWin0020 3/30/06 Pervasive Workgroup Engine must be installed as a Service on Citrix or Windows Terminal Server
KWin0018 3/10/06 Pervasive Firewall Ports

Printing
Article ID Date Description
KWin0048 10/04/07 Form Feeding and Printers
KWin0015 1/31/06 Folio printing or previewing slowly

Protobase
Article ID Date Description
KWin0096 9/22/09 Performance Slow During Credit Card Processing
KWin0092 7/9/09 Process: Unable to Connect - Socket
KWin0074 8/5/08 Protobase Credit Card Settlement Error
KWin0055 5/28/08 Release Authorizations - Error 59
KWin0051 3/13/08 Protobase Error - Invalid or Missing Field #0006

Rates
Article ID Date Description
KWin0093 8/12/09 Clearing Folios & Rate Plan Packages
KWin0028 10/12/06 "Cannot find column -7xxxxx" error in RatePlan-GetRatePerDay

Reporter
Article ID Date Description
KWin0060 6/12/08 Crystal Error and Windows Vista
KWin0056 6/2/08 Create Mailing Lists Using RDPWin and Excel
KWin0047 10/3/07 E-mailing Guests with AOL E-mail Addresses Returned
KWin0044 9/6/07 Crystal sorting bug
KWin0042 8/31/07 Error Getting into RDPWin and RDP-DOS After Updating IRM to Rev. 2.348
KWin0031 10/24/06 Email Error - The directory name is invalid
KWin0025 6/22/06 "Unknown Query Engine" error running a Crystal report
KWin0019 3/20/06 Using Email from RDPWin and Crystal Reports
KWin0010 6/1/05 Using Windows XP for Outgoing SMTP Email Server
KWin0009 5/9/05 Crystal 10 With SP2 Breaks Group Sorting
KWin0007 3/22/05 Crystal 10: Reports Load Slowly

Reservations
Article ID Date Description
KWIn0114 02/12/08 Long Term Reservation Screen - Displays Incorrectly
KWin0107  04/24/08 RDPWin 2.054 Not Allowing DOS Reservations - Travel Services Error
KWin0103 06/24/08 Error Making a M Reservation in RDPWin 2.063
  12/1/08 Configure Reservations (PDF Format)
KWin0078 10/2/08 Group Leader/Master Reservation Transfer Amount is Incorrect
KWin0072 7/18/08 Tape Chart Does Not Display/Screen Resolutions
KWin0069 6/19/08 Perform Chargeback in RDPWin
KWin0067 6/17/08 Reverse "Group or Owner Transfer"
KWin0027 10/18/06 Long Term Reservation Configuration
KWin0022 4/6/06 Folios Not Showing All Transactions for VRS Customers
KWin0013 10/6/05 Converting Existing Customers to VRS & Direct Check-out

System
Article ID Date Description
KWin0118 02/03/10 ClickOnce Error.rtf
KWin0117 01/12/10 Upgrading to RDPWin Version 3
KWin0115 02/25/08 Rate Plan Patterns - Not Saving Correctly
KWin0113 02/22/08 Unrecoverable Error Stat 12
KWin0112 04/11/08 Stat 46 Line 237 File 6
KWin0110 03/17/08 Invalid Namespace - (Trace: Logon-GetServers)
KWin0109 04/11/08 RDPWin Help Errors
KWin0108 06/23/08 RDPWin Client Errors (RDPWin, CRMWeb, & IRM.net) - After New Client Installation
KWin0105 05/30/08 Error Editing Users
KWin0101 03/07/08 1 Gigabyte Memory Error
KWin0097 10/05/09 SMTP Authentication
KWin0094 9/4/09 Stat 84 or Stat 85 Accessing a Data File
KWin0091 6/10/09 Error 1920 Installing RDPWin Server
KWin0090 6/10/09 Btrieve Error 51 During Checkfiles
KWin0089 4/8/09 Stat 3105 Trying to Log Into RDP
KWin0087 4/2/09  RDPWin Install and Uninstall Errors
KWin0085 12/5/08 Stat 5 Running 995
KWin0084 11/10/08 RDPWin Help Invalid Address in Vista
KWin0083 11/3/08 Single Record in TablFile.DAT
KWin0081 10/23/08 System Use Transaction Codes
KWin0080 10/17/08 Improve System Performance
KWin0077 9/28/08 Configuration System Failed to Initialize
KWin0076 9/19/08 Deleting Active Users From All RDP Sessions
KWin0071 7/3/08 RDP Data Server Replacement
KWin0066 6/17/08 Duplicate Workstation Numbers
KWin0064 6/17/08 Set the Workstation Number
KWin0061 6/13/08 Stat 3012 on All Workstations
KWin0054 5/20/08 Add a Workstation
KWin0049 2/11/08 RDPWin does not function with Windows XP Professional x64 Edition.
KWin0045 9/18/07 Migrating to RDPWin Version 2
KWin0043 9/4/07 S9 Module (Disallowed 9/12/07)
KWin0042 8/31/07 Error Getting into RDPWin and RDP-DOS After Updating IRM to Rev. 2.348
KWin0040 8/21/07 Manual ODBC Connection for Upgrading to RDPWin Version 2.xxx
KWin0038 4/4/07 RDPWin requires an effective screen resolution of 1024 x 768 or higher
KWin0037 2/9/07 RDPWin Version 2 requires Pervasive Version 8.7 or 9.5. RDPWin will not start at all with Pervasive Version 7.xx
KWin0036 2/8/07 Configure RDPWin Monitor for Auto-Restart
KWin0033 12/13/06 Windows Vista not Supported by RDP yet - Use Windows XP Professional with Service Pack 2
KWin0030 10/19/06 Clean Up Disk Space from RDPWin / IRM Installations
KWin0021 3/30/06 Performance issues when accessing RDPWin Remotely with Citrix or Terminal Services
KWin0014 1/6/06 Column not in table message
KWin0011 6/2705 RDPWin Help File Not Displayed
KWin0006 12/24/04 Anti-Virus software when set to scan Network Drives will cause RDP to slow down
KWin0004 12/7/04 Connecting to RDP Support using Net Meeting through a Firewall
KWin0003 10/2/04 Update RDP-DOS and IRM when RDPWin is updated
KWin0002 9/29/04 Starting RDPWin Causes Stat 6, 45 & 49
KWin0001 9/19/04 Starting RDPWin Produces Message "MSCoreE.dll Not Found"

4/24/08