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VRP Credit Card Processing Errors

Added: 01/24/12 DM/MC
Article ID#: KIN0064

Error: E1050

E1050: The property does not accept this card type

Solution: This error often occurs when an AMEX payment is taken. VRP's default is not to accept AMEX cards. Contact VRP and make sure the property's account is set up to accept AMEX.

Error: E1058

E1058: The pre-authorization has been modified

Solution: Call VRP Support (866-202-4252 option 3) to find out why the error is occurring. This error has be known to occur when the authorization was released. If the authorization has been released, zero out the authorization amount and try the payment.

 

 

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