Error 0018 Unknown Processor

Error 0018 Unknown Processor
Added 05/09/06
Updated 05/09/06
Article ID#: KIN0040

If the credit card ranges are known for the card type, such as JCB, the ranges can manually be added by completing the following steps:

1.  Login into PBAdmin with full administrator rights.

2.  Click on Administrator Setup, Protobase Configuration, Credit Card Tables tab.

3.  Highlight Terminal number and click on Edit.

4.  Scroll down to the bottom of list and click on next available blank line, so that the entire line is highlighted.  Click on Edit.

5.  Enter the Card Type, Long Name, Low Range, High Range, Auth Merchant, Settlement Merchant, Settlement Terminal, Authorizer Reference, and Valid Lengths.