Home	Sales	Crystal KB	Contact Us
RDP Support		Connect to Support with WebEx
RDPWin KB	IRM.Net	RDPWin3 & PCI Compliance	Search

Added 6/15/09 TC
Article ID#: KINet0016

Parser Error: Unknown server tag 'igmisc:WebAsyncRefreshPanel'
Return to Index

Starting with Version 2.091.23, the following error may be displayed when viewing the reservation pages from the IRM server after upgrading IRM.net. 

Parser Error

Line 46: <tr valign="top">

Line 47: <td valign="top">
Line 48: <igmisc:WebAsyncRefreshPanel ID=WebAsyncRefreshPanel2" runat="server" Height="" Width="" InitializePanel="WebAsyncRefershPanel2_InitializePanel" > >

This only occurs when the customer's web.config file has been modified and consequently is not replaced by the IRMnet update.

Using Note Pad, open the web.config file located in the directory c:\inetpub\wwwroot\irmnet.  Confirm it is writable.

Locate the following lines of code:

<pages enableSessionState="true">
    <controls>

        <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
       
        ... There may be more <add tagPrefix= lines here ...
   
     </controls>
</pages>

Add the following lines BEFORE the  </controls> line. If any of these lines already exists, DO NOT add it again:

<add tagPrefix="igtxt" namespace="Infragistics.WebUI.WebDataInput" assembly="Infragistics2.WebUI.WebDataInput.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="igsch" namespace="Infragistics.WebUI.WebSchedule" assembly="Infragistics2.WebUI.WebDateChooser.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="igtab" namespace="Infragistics.WebUI.UltraWebTab" assembly="Infragistics2.WebUI.UltraWebTab.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="igtbl" namespace="Infragistics.WebUI.UltraWebGrid" assembly="Infragistics2.WebUI.UltraWebGrid.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="ignav" namespace="Infragistics.WebUI.UltraWebNavigator" assembly="Infragistics2.WebUI.UltraWebNavigator.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="igmisc" namespace="Infragistics.WebUI.Misc" assembly="Infragistics2.WebUI.Misc.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="iglist" namespace="Infragistics.Web.UI.ListControls" assembly="Infragistics2.Web.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="igds" namespace="Infragistics.Web.UI.DataSourceControls" assembly="Infragistics2.Web.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="ig" namespace="Infragistics.Web.UI.NavigationControls" assembly="Infragistics2.Web.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />
<add tagPrefix="iglayout" namespace="Infragistics.Web.UI.LayoutControls" assembly="Infragistics2.Web.v9.1, Version=9.1.20091.1015, Culture=neutral, PublicKeyToken=7dd5c3163f2cd0cb" />

Once you have complete the above steps, save the file and then run IRM.net.