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IRM.Net Customizable Text

The IRM.Net can be customized by property with regard to the screens that owners and guests view when logged into the IRM.Net.

• IRM.Net Monitor Information
• Start IRM.Net Monitor
• Customize for Owners
• Customize for Guests (Reservations)
• Customizable Files Not Visible in IRM.Net Monitor (KINet0018)
• Customize Rate Plan Descriptions

Use IRM.Net Monitor to View Customizable Files

Customers and web designers can view this information in more detail by accessing the IRM.Net Monitor, for example http://myserver/irmnet/monitor.aspx.

Use the IRM.Net Connectivity Tests to verify the IRM.Net is properly installed and connected.  Once all tests "pass", the IRM.Net is ready for access.  Use the "Start IRM.Net ..." links to start the IRM.Net. 

Use the See Owner or See Res File Names to view the IRM.Net customizable HTML file names.

Set the property and click any of the links to view the sample web pages with the customizable file names listed.  The sample below shows three different sections that can be customized with the name of the custom document shown as well.
 

Using the above sample, any documents listed in blue as (c:inetpub\wwwroot\IRM.Net\UserText\xxxxxx.htm) are the HTML pages documents that can be updated to match customers' marketing sites.  Note that the c:\ is actually the IRM server name for practical use.  This sample shows where customized pages such as HEADER, LOGON, FOOTER display and are available for customization. 

In this case, the RDP header displays as well as the name of the file referencing it. and the same with the Login section and the footer section.  View the list of pages below and click any document links to view a sample screen with document titles.

The text displayed at specifically named locations of each IRM.Net page can be customized. In addition room descriptions and pictures can be customized for each room type or by individual unit. Use the IRM.Net Monitor page to see the locations and names of the html files that can be customized.

Note:  Not all file names are visible using the IRM.Net Monitor.  For additional information, please see KINet0018.

Start the IRM.Net Monitor

1. Prior to accessing the IRM.Net Monitor, a password must be set up using RDPWin's Manage Users screen.
   1. When the IRMNET Login does not exist, a message is displayed like the one below.
      1. Navigate to Manage Users from RDPWin's System submenu.
      2. Click the Add button.
      3. Enter IRMNET as the Login Name.
      4. Enter a password.  The password must include at least one letter and one number.
      5. Enter the same password in the Verify Password field.
      6. Enter initials such as (IR or XI or AB).
      7. Set the User Type to User.
      8. Set the User Group to Interface.
      9. Save & Close.
   2. When the IRMNET Login exists, click the Change button to create or update the IRMNET user password.
      1. Navigate to Manage Users from RDPWin's System submenu.
      2. Click the Change button.
      3. Enter a password.  The password must include at least one letter and one number.
      4. Enter the same password in the Verify Password field.
      5. Confirm the Initials, User Type and User Group fields are completed.
      6. Save & Close.
2. Browse to the Monitor page, for example: http://myserver/irmnet/Monitor.aspx.
3. Enter the IRMNET password and click Log In.
   
   
4. Click on "See Owner File Names" or "See Res File Names' to see the names and locations of the customizable HTML files on the IRM.Net owner and reservation pages respectively.
5. The IRM.Net pages display with the customizable file names displayed.  Their location on the page indicates where the text displays if the named HTML file is not empty.
6. The file names are links.  Click these links to bring up the page in a new browser window (or tab) if desired. Change them using Internet Explorer.  Click on Page/Edit With to bring up the page in your HTML file editor. 
7. Click Connectivity Tests to verify the IRM.Net is installed and appropriately connected.

Customize HTML for IRM.Net Owners

IRM.Net offers a long list of HTML pages that can be customized.  To view a sample screen using the HTML page listed, click the link in the Owner HTML column. 

Owner HTML	Folder	Aspx Page	Description
OwnerPageTitle.htm	UserText	All owner pages	The title in the header of each page.  If not there, the default is IRM.Net and the RDP logo.
OwnerPageFooter.htm	UserText	All owner pages	This file displays at the bottom of each owner page.
xxxHome.htm (where xxx is the owner number)	UserText\Owners	OwnerHome.aspx	Custom text to display for a specific owner.  Messages for that particular owner can be displayed on the Home page.
OwnerHome1.htm	UserText	OwnerHome.aspx	Text that displays at the top of the Home page below the owner name and number and above xxxHome.htm
OwnerHome2.htm	UserText	OwnerHome.aspx	Text that displays at the bottom of the Home page below the xxxHome.htm and above the page Footer.
OwnerNewsletter1.htm	UserText	OwnerNewsletter.aspx	Text that displays above the drop-down box and Display button
OwnerNewsletter2.htm	UserText	OwnerNewsletter.aspx	Text that displays below the drop-down box and Display button
OwnerCalendar1.htm	UserText	OwnerCalendar.aspx	Text that displays above the Refresh Calendar button
OwnerCalendar2.htm	UserText	OwnerCalendar.aspx	Text that displays below the calendar.
OwnerDetail1.htm	UserText	OwnerDetail.aspx	Text that displays above the owner information.
OwnerDetail2.htm	UserText	OwnerDetail.aspx	Text that displays below the owner information.
OwnerRes1.htm	UserText	OwnerRes.aspx	Text that displays at the top of the reservation page above the dates prompt.
OwnerRes2.htm	UserText	OwnerRes.aspx	Text that displays at the bottom of the reservation page below the Make Reservation button.
OwnerResList1.htm	UserText	OwnerResList.aspx	Text that displays above the list of reservations.
OwnerResList2.htm	UserText	OwnerResList.aspx	Text that displays below the list of reservations.
OwnerWorkOrder1.htm	UserText	OwnerWorkOrder.aspx	Text that displays above the list of work orders
OwnerWorkOrder2.htm	UserText	OwnerWorkOrder.aspx	Text that displays below the list of work orders.
OwnerBilling1.htm	UserText	OwnerWorkOrder.aspx	Text that displays above the list of bills.
OwnerBilling2.htm	UserText	OwnerWorkOrder.aspx	Text that displays below the list of bills.
OwnerStatement1.htm	UserText	OwnerStatement.aspx	Text that displays above the Statement Date drop-down box and Display button
DisplayStatement.htm	UserText	OwnerStatement.aspx	Text that displays below the Statement Date drop-down and Display button explaining that Adobe Reader is required and that pop-up blocker should be turned off.  If this file doesn’t exist, the default is “Printing or previewing a statement requires Adobe Reader and that pop-up blockers be turned off. Click (Adobe Reader icon) to download a free version of Adobe Reader.”
OwnerStatement2.htm	UserText	OwnerStatement.aspx	Text that displays below DisplayStatement.htm and above the Page Footer.
OwnerConfirm1.htm	UserText	OwnerConfirm.aspx	Text that displays above the Confirmation and Guest ID numbers when making an Owner reservation.
GofOwnerConfirm1.htm	UserText		Text that displays above the Confirmation and Guest ID numbers when making a Guest of Owner reservation.
GofOwnerConfirm2.htm	UserText		Text that displays below PrintConfirm.htm and above the Page Footer when making a Guest of Owner reservation.
PrintConfirm.htm	UserText	OwnerConfirm.aspx	Text that displays below the Print Confirmation button explaining that Adobe Reader is required and that pop-up blocker should be turned off.   If this file doesn’t exist, the default is “Printing or previewing a confirmation requires Adobe Reader and that pop-up blockers be turned off. Click (Adobe Reader icon) to download a free version of Adobe Reader.”
OwnerConfirm2.htm	UserText	OwnerConfirm.aspx	Text that displays below PrintConfirm.htm and above the Page Footer when making an Owner reservation.
Logon.htm	UserText	OwnerLogon.aspx	Text that displays above Owner Number and E-Mail Address prompt.
OwnerPayment1.htm	UserText	OwnerPayment.aspx	Text that displays above the credit card information.
OwnerPayment2.htm	UserText	OwnerPayment.aspx	Text that displays above the credit card information.
OwnerPaymentConf.htm	UserText	OwnerPayment.aspx	Text that displays on the screen after a payment was completed.
CCardRetry1.htm	UserText	OwnerPayment.aspx	Text that displays above the credit card information when the payment was not completed.
CCardRetry1.htm	UserText	OwnerPayment.aspx	Text that displays below the credit card information when the payment was not completed.

Customize for IRM.Net Reservations

The IRM.Net can be customized by property with regard to the screens that all guests view from the Internet. The pages that can be customized can easily be viewed using the IRM.Net Monitor's See Res File Names.

Follow steps shown above in IRM.Net Monitor to view HTML customizable pages for reservations.  The screen where dates and preferences are set which allows for Availability to be searched is shown below as an example.  Each link indicated by the red arrows can be customized.

Since the IRM.Net is ever-changing, the list of customizable files for guest reservations is long.  A few samples are listed below to use as a reference.  Use the IRM.Net Monitor - See Res File Names to view all screens to identify all files that can be customized.

Rate Plan Specific Cancellation Policy Text

Rate Plans can have cancellation policy text display on the IRM.Net that is specific to the rate. For example, a holiday rate may have a different cancellation policy than the standard rate, and may require more advance notice in order to cancel. Creating a htm file to notify the guests of this can be created on the IRM.Net server. These files should reside in c:\inetpub\wwwroot\IRMNet\Custom\...\UserText\RatePlans\XXXX_CancellationPolicy.htm replacing the XXXX with the 4-character rate plan.  The "Agree to Cancellation Policies" checkbox must enabled from the Reservation Tab in the IRM.Net Configuration for this feature to be active