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Article ID: KINet0005
Added: 6/09/08 SW
Updated: 05/04/09 SS/TC
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| The IRM.net is configurable and customizable to a great degree. The documentation contained below is designed to be used by web programmers to configure the IRM.net. The documentation will be self explanatory to a web programmer. Programmer support is not provided for integrating the IRM.net. If you are not a web programmer, or you have not hired a web programmer and you would like to customize the IRM.net, please contact GuestStream, our preferred provider for IRM.net configuration. |
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The IRM.Net can be customized by property with regard to the screens that owners and guests view when logged into the IRM.Net.
Customers and web designers can view this information in more detail by accessing the IRM.Net Monitor, for example http://myserver/irmnet/monitor.aspx.

Use the IRM.net Connectivity Tests to verify the IRM.net is properly installed and connected. Once all tests "pass", the IRM.net is ready for access. Use the "Start IRM.Net ..." links to start the IRM.net.
Use the See Owner or See Res File Names to view the IRM.net customizable HTML file names.
Set the property and click any of the links to view the sample web pages with
the customizable file names listed. The sample below shows three different
sections that can be customized with the name of the custom document shown as
well.
Using the above sample, any documents listed in blue as
(c:inetpub\wwwroot\IRM.Net\UserText\xxxxxx.htm) are the HTML pages documents that
can be updated to match customers' marketing sites. Note that the c:\ is
actually the IRM server name for practical use. This sample shows where
customized pages such as HEADER, LOGON, FOOTER display and are available for
customization.
In this case, the RDP header displays as well as the name of the file
referencing it. and the same with the Login section and the footer section.
View the list of pages below and click any document links to view a sample
screen with document titles.
The text displayed at specifically named locations of each IRM.net page can be customized. In addition room descriptions and pictures can be customized for each room type or by individual unit. Use the IRM.net Monitor page to see the locations and names of the html files that can be customized.
Note: Not all file names are visible using the IRM.Net Monitor. For additional information, please see KINet0018.


IRM.Net offers a long list of HTML pages that can be customized. To view a sample screen using the HTML page listed, click the link in the Owner HTML column.
| Owner HTML | Folder | Aspx Page | Description |
|---|---|---|---|
| OwnerPageTitle.htm | UserText | All owner pages | The title in the header of each page. If not there, the default is IRM.Net and the RDP logo. |
| OwnerPageFooter.htm | UserText | All owner pages | This file displays at the bottom of each owner page. |
| xxxHome.htm (where xxx is the owner number) | UserText\Owners | OwnerHome.aspx | Custom text to display for a specific owner. Messages for that particular owner can be displayed on the Home page. |
| OwnerHome1.htm | UserText | OwnerHome.aspx | Text that displays at the top of the Home page below the owner name and number and above xxxHome.htm |
| OwnerHome2.htm | UserText | OwnerHome.aspx | Text that displays at the bottom of the Home page below the xxxHome.htm and above the page Footer. |
| OwnerNewsletter1.htm | UserText | OwnerNewsletter.aspx | Text that displays above the drop-down box and Display button |
| OwnerNewsletter2.htm | UserText | OwnerNewsletter.aspx | Text that displays below the drop-down box and Display button |
| OwnerCalendar1.htm | UserText | OwnerCalendar.aspx | Text that displays above the Refresh Calendar button |
| OwnerCalendar2.htm | UserText | OwnerCalendar.aspx | Text that displays below the calendar. |
| OwnerDetail1.htm | UserText | OwnerDetail.aspx | Text that displays above the owner information. |
| OwnerDetail2.htm | UserText | OwnerDetail.aspx | Text that displays below the owner information. |
| OwnerRes1.htm | UserText | OwnerRes.aspx | Text that displays at the top of the reservation page above the dates prompt. |
| OwnerRes2.htm | UserText | OwnerRes.aspx | Text that displays at the bottom of the reservation page below the Make Reservation button. |
| OwnerResList1.htm | UserText | OwnerResList.aspx | Text that displays above the list of reservations. |
| OwnerResList2.htm | UserText | OwnerResList.aspx | Text that displays below the list of reservations. |
| OwnerWorkOrder1.htm | UserText | OwnerWorkOrder.aspx | Text that displays above the list of work orders |
| OwnerWorkOrder2.htm | UserText | OwnerWorkOrder.aspx | Text that displays below the list of work orders. |
| OwnerBilling1.htm | UserText | OwnerWorkOrder.aspx | Text that displays above the list of bills. |
| OwnerBilling2.htm | UserText | OwnerWorkOrder.aspx | Text that displays below the list of bills. |
| OwnerStatement1.htm | UserText | OwnerStatement.aspx | Text that displays above the Statement Date drop-down box and Display button |
| DisplayStatement.htm | UserText | OwnerStatement.aspx | Text that displays below the Statement Date drop-down and Display button explaining that Adobe Reader is required and that pop-up blocker should be turned off. If this file doesn’t exist, the default is “Printing or previewing a statement requires Adobe Reader and that pop-up blockers be turned off. Click (Adobe Reader icon) to download a free version of Adobe Reader.†|
| OwnerStatement2.htm | UserText | OwnerStatement.aspx | Text that displays below DisplayStatement.htm and above the Page Footer. |
| OwnerConfirm1.htm | UserText | OwnerConfirm.aspx | Text that displays above the Confirmation and Guest ID numbers when making an Owner reservation. |
| GofOwnerConfirm1.htm | UserText | Text that displays above the Confirmation and Guest ID numbers when making a Guest of Owner reservation. | |
| GofOwnerConfirm2.htm | UserText | Text that displays below PrintConfirm.htm and above the Page Footer when making a Guest of Owner reservation. | |
| PrintConfirm.htm | UserText | OwnerConfirm.aspx | Text that displays below the Print Confirmation button explaining that Adobe Reader is required and that pop-up blocker should be turned off. If this file doesn’t exist, the default is “Printing or previewing a confirmation requires Adobe Reader and that pop-up blockers be turned off. Click (Adobe Reader icon) to download a free version of Adobe Reader.†|
| OwnerConfirm2.htm | UserText | OwnerConfirm.aspx | Text that displays below PrintConfirm.htm and above the Page Footer when making an Owner reservation. |
| Logon.htm | UserText | OwnerLogon.aspx | Text that displays above Owner Number and E-Mail Address prompt. |
| OwnerPayment1.htm | UserText | OwnerPayment.aspx | Text that displays above the credit card information. |
| OwnerPayment2.htm | UserText | OwnerPayment.aspx | Text that displays above the credit card information. |
| OwnerPaymentConf.htm | UserText | OwnerPayment.aspx | Text that displays on the screen after a payment was completed. |
| CCardRetry1.htm | UserText | OwnerPayment.aspx | Text that displays above the credit card information when the payment was not completed. |
| CCardRetry1.htm | UserText | OwnerPayment.aspx | Text that displays below the credit card information when the payment was not completed. |
The IRM.Net can be customized by property with regard to the screens that all guests view from the Internet. The pages that can be customized can easily be viewed using the IRM.Net Monitor's See Res File Names.
Follow steps shown above in IRM.Net Monitor to view HTML customizable pages
for reservations. The screen where dates and preferences are set which
allows for Availability to be searched is shown below as an example. Each
link indicated by the red arrows can be customized.

Since the IRM.Net is ever-changing, the list of customizable files for guest reservations is long. A few samples are listed below to use as a reference. Use the IRM.Net Monitor - See Res File Names to view all screens to identify all files that can be customized.
| PARTIAL LIST OF CUSTOMIZABLE GUEST RESERVATION FILES | |||
|---|---|---|---|
| Res File Name | Folder | ASPX Page | Description |
| BannerHeader.htm | UserText | All Res Pages | Banner or title at the top of each Res page. |
| BannerFooter.htm | UserText | All Res Pages | Banner at the bottom of each Res page. |
| Rooms1.htm | UserText | ResMain.aspx | Text that displays below the BannerHeader.htm. |
| Rooms2.htm | UserText | ResMain.aspx | Text that displays below the search criteria panel |
| CancellationPolicies.htm | UserText | ResEntry.aspx | text that displays below the agree to cancellation policies check box. |
| IRM.net and RDP Overview Links | |
|---|---|
| RDPWin | RDP-DOS | IRM/IRM.Net | Open A Web Support Ticket |
|---|---|---|---|
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