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Switch 420-8:  Allow Forfeit of Advance Deposits

Added 04/15/03 - Article ID#: K000158

When reservations with a paid deposit are cancelled, the system normally provides the option of refunding all or part of the deposit.  If only a part of the paid deposit is refunded the remainder is automatically placed in a "forfeited deposit" account. There is a system switch, number 420-8, that controls the ability to forfeit all or part of the deposit. 

  1. Update to the latest version of RDP.

  2. From Menu 98, use option 420. Set switch 420-8 to Yes or NO as follows.  

Switch 420-8, "Allow Forfeit of advance deposits" Yes/No
Yes All or part of the deposit can be forfeited
NO  Forfeits are not allowed. The entire paid deposit must be refunded to the guest

Sample Screens - Switch 420-8 set to YES 

With the #420-8 switch set to YES, the clerk performing the cancellation may refund all or part of the paid deposit. In the example below the paid deposit was $100.00.  The clerk has refunded $75.00 and the remainder will be kept by the property as a forfeited deposit. 

Sample Screens - Switch 420-8 set to NO Forfeits allowed

With the #420-8 switch set to NO the clerk performing the cancellation must refund the entire paid deposit. 

 

Supported Environments as of10/15/08
See Hardware Requirements for an entire list.
Workstations All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) 32-bit only (not 64 bit on workstations) with all service packs installed .  RDP no longer supports Windows 95, 98, ME, or 2000 Workstations.  For RDPWin, a minimum of 1 GB of RAM and a dual core processor or faster are required.  See Hardware Requirements for an entire list.
Servers The data server must be Windows 2003 or 2008 32 or 64 bit with all service packs installed and at least 4GB of RAM (16 for customers with 20 or more workstations).  RDP no longer supports Novell Netware Servers.  Feel free to call RDP Support at 970- 845-7108 with any hardware questions. 
Pervasive The Pervasive database must be Version 9.52 or higher with all Service Packs installed.  See Pervasive Overview.
Printing Issues RDPWin supports all standard Windows Printing environments.  Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless.  Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS.
NetMeeting or 
Remote Desktop		 To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting.  Carbon Copy and other remote tools are not supported.  See Hardware Requirements for more details.
RDPWin RDPWin is our Microsoft .Net Windows-based software.  It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM).  Please review:
For more information see Hardware Requirements.

 

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