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Added 7/17/03 - Article ID#: K000171
This article applies to RDP's standard housekeeping system.
Field 34 in the Reservation Detail concerns whether or not Daily Maid Service should be active for a given reservation. If the Daily Maid Service is set to Y, then Housekeeping Status of the reservation will be changed to “D” when 212-Post Room & Tax is run. If the Daily Maid Service is set to N, then Housekeeping Status of the reservation will not be changed when 212-Post Room & Tax is run.
When making a reservation, you can predetermine the entry in Line 34 by switching the 219-1 switch to Yes, No, or Prompt.
If “Yes”, then each new reservation will automatically have Y entered in Line 34. If “No”, then each new reservation will automatically have N entered in Line 34. If “Prompt”, then as each new reservation is made, RDP will prompt the reservationist whether or not to have Daily Cleaning. The reservationist can then enter Y or N as applicable.
In addition to predetermining the setting in Line 34 of the Reservation Detail, use of the switch has additional ramifications. If the 219-1 Switch is set to “No”, then when the 212-Post Room & Tax is run, then the Housekeeping Status of all rooms will not be changed, regardless of how the Daily Maid field is set.
For example: Reservation has Daily Maid set to Y. 219-1 Switch is set to Yes or Prompt. When 212-Post Room & Tax is run, the Housekeeping Status of the room is set to “D”. See reservations 338 and 340 below.
Alternate 1: Reservation has Daily Maid set to N. 219-1 Switch is set to Yes or Prompt. When 212-Post Room & Tax is run, the Housekeeping Status of the room is not changed. See reservation 336 above.
Alternate 2: Reservation has Daily Maid set to Y. 219-1 Switch is set to No. When 212-Post Room & Tax is run, the Housekeeping Status of the room is not changed.
Note that the status of the Daily Maid field does not affect whether or not the Housekeeping Status is changed at check-out or upon room move. To affect the Housekeeping Status at check-out, see Switch 219-3.
To affect the Housekeeping Status upon room move, see Switch 419-13.
Set switch #219-1 to Yes/No/Prompt as preferred.
| Supported Environments as of10/15/08 See Hardware Requirements for an entire list. |
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| Workstations | All workstations must use either Windows XP Professional or Windows Vista (Business or Ultimate) 32-bit only (not 64 bit on workstations) with all service packs installed . RDP no longer supports Windows 95, 98, ME, or 2000 Workstations. For RDPWin, a minimum of 1 GB of RAM and a dual core processor or faster are required. See Hardware Requirements for an entire list. |
| Servers | The data server must be Windows 2003 or 2008 32 or 64 bit with all service packs installed and at least 4GB of RAM (16 for customers with 20 or more workstations). RDP no longer supports Novell Netware Servers. Feel free to call RDP Support at 970- 845-7108 with any hardware questions. |
| Pervasive | The Pervasive database must be Version 9.52 or higher with all Service Packs installed. See Pervasive Overview. |
| Printing Issues | RDPWin supports all standard Windows Printing environments. Our legacy RDP-DOS system may not be able to print if the printer is USB, TCP/IP or wireless. Additionally, printing remotely with Terminal Services or Citrix may not work with RDP-DOS. |
| NetMeeting or Remote Desktop |
To provide the highest level of support, RDP requires access to your system with Remote Desktop or Microsoft NetMeeting. Carbon Copy and other remote tools are not supported. See Hardware Requirements for more details. |
| RDPWin | RDPWin is our Microsoft .Net Windows-based software. It accesses the same database at the same time as your existing RDP-DOS and Internet Reservation Module (IRM). Please review: |
| For more information see Hardware Requirements. | |
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