Internet Reservation Module (IRM) New Features

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Internet Reservations – Success Stories, New Features

Internet Reservation Module Released by RDP in 2000
Over 150 installations
IRM reservations stored immediately in same database as RDPDOS & RDPWin - True Last Room Availability
No commissions or fees "per reservation"
Price from RDP: $15,000 - if you buy IRM, you receive RDPWin and vice versa
Full day class Friday, June 13th, at RDP office - Space Available

IRM Revenue Generation Potential

Bald Head Island, North Carolina

IRM Statistics for the last 3 years at Bald Head Island:

Year	2003 (projected)	2002	2001
IRM Revenue	$1,438,162.02	$558,883.89	$174,847.44

IRM Hardware Required

The IRM Bridge Server

If buying a new server, use Windows 2003
If you have Windows 2000 for IRM Bridge already, keep it
If you have Windows NT, upgrade it to Windows 2003
Be aware of performance Issues for a guest. The key is to make sure all IRM screens appear quickly for the guest!

Factors affecting IRM Performance

How many concurrent IRM Users?	More users require more of everything. Faster CPU More Memory Faster Internet connection
Don't run other applications on IRM Bridge	Other applications demand resources Conflicts and crashes possible
How fast an Internet Connection?	128 KB Minimum DSL is great If lots of pictures or users, get T1 Speed (24 times faster than a modem)
How many pictures are you using?	More users require more of everything. Faster CPU
Check Speed of data Server	If the Data Server is overloaded, the IRM will be slow Lots of data exchanged between IRM and data server Check memory in Data Server. RDP suggests 2 gigabytes RAM memory. Note: Memory is the single most important factor for all Servers - Data, IRM, Citrix, RDPWin. If data server more than 4 years old its time for a new one.
Size of pictures on the IRM?	Many guests still have a slow modem Be careful with pictures - even if you have a T1, the guest doesn't. Watch out for virtual tours - they can be slow Compress Pictures! Watch the size.
Network Speed - 100 megabit or more	Switch/hub should be 100 megabit Category five wiring 100 mb cards in IRM & Data Server IRM and Data Server must be on the same hub

Security and the IRM

No Web server, including the IRM, can ever be 100% secure
Tremendous amounts of security exist, including:
Data Server is a separate server from the IRM
All critical data is on the data server, not the IRM (Reservations, Credit cards)
So far, no hacker has reached the data server
IRM has Windows 2000 or 2003 with Microsoft security
Firewall protects IRM by limiting access to port 80
Security certificate can be purchased to encrypt Credit card information sent to the IRM by the guest
Make sure to get all Microsoft Critical updates for Windows 2000/2003

New IRM Features

Internet Reservation Module Tips

The IRM and Global Distribution System (GDS)

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